And how does the franchised business model change any of this? The manufacturer still holds all the information and decides what is released. Furthermore they like any other manufacturer, they set the price on spare parts. I fail to see how Tesla is really all that different. If anything it is better as there is not a middleman.
I also fail to understand people's comments about Tesla being the sole supplier for parts. Yes, and just like any other car or any other manufactured component. If I need a part for my John Deere I go to John Deere, not CaseIH. If I need a part for my BMW I must get it from BMW. Yes "generic" parts can be sourced from other vendors and how is a Tesla any different here?
While I understand and am also a bit frustrated by the lack of information we can obtain, I also understand that they must go this route to protect themselves both in the marketplace and legally. We don't need to see the headline "Man working on Tesla electrocutes himself".
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Furthermore the person who wrote the bill Kevin Mahan is a State Farm Insurance rep.
https://www.statefarm.com/agent/US/IN/Hartford-City/Kevin-Mahan-3XDP04RDXAK
I for one am seriously considering my decision to be insured with State Farm.