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On the very few occasions where I have had an app not execute any command (A/c or other), it was just a temporary connection issue of the app with the car.
yup, agree about that.I don't think it's a connection issue as my keep climate on menu from inside the car also does not work and that should not be dependent on connection issue.
On a similar note, every time I walk to my garage my app displays "waking up" (I think that's it...) and takes forever to update the charge percentage.
What's worse, I can't disconnect the charging cable until the app get it together.
I'm assuming it's just a crappy 4g connection...
I’ve been getting the same error over the past few days, but have not used climate control from the app in a while. Now that it’s getting cold I want to be able to preheat the car. Does anyone know there are other causes for this, or is it a hardware problem, thanks!Just back from Tesla service. They replaced the temperature/humidity sensor and this seems to have fixed the issue. Auto mode works much better and Keep Climate On and the climate app controls are both functional now as well.
are both keep climate on and the app controls non-functional? If so, I would guess a sensor issue.I’ve been getting the same error over the past few days, but have not used climate control from the app in a while. Now that it’s getting cold I want to be able to preheat the car. Does anyone know there are other causes for this, or is it a hardware problem, thanks!
It appear to me that both are non functional, see screen shots. If this a sensor issue why would the in-car manual temperature controls work?are both keep climate on and the app controls non-functional? If so, I would guess a sensor issue.
Not sure but I experienced the same thing...manual mode would work, auto mode would not work very well, keep climate on and dog mode would not work at all and neither would the app. Unfortunately the day I brought it in it worked...they checked the logs and couldn't find any error messages, explained auto mode to me (which I knew) and sent me on my way. A day later when it wasn't working I emailed the service advisor and he was very conciliatory and said I could bring it anytime that was convenient for me and they would get right on it. They replaced the sensor while I waited and all has been great since then.It appear to me that both are non functional, see screen shots. If this a sensor issue why would the in-car manual temperature controls work?
Thanks.
No luck with SW update, looks like a service appointment...Thanks for the insight. I’m upgrading to 2019.36.2.1 now, so will see if there is any change in function. But sounds like I have a sensor problem and will need to make an appointment.
So I had my appointment this week and got my car back, It was a “loose connection for an interior temp sensor”. Tesla rep said he had another one of these the previous day so maybe not that unusual. Fixed under warranty and back to normal!
That is strange since they physically fixed the loose connection in my car. I also waited for a SW update hoping that would help.I am experiencing the same issues. Took it to service center about 80 miles away, they run "diagnostics" and apparently found an article that stated its a known issue, solution will come with SW Update 2019.40.xxx.
Now this was a tough one to believe as am at 2019.40.2.1.... out of options:-(