I think Musk is saying the Roadster is defective because it will drain the battery until it's ruined and that an owner shouldn't have to know that or work around it. They said they would fix this problem in the Model S, and apparently they have. I'm OK with the issues that come along with being a Gen1 owner, but the "broken" product comment is insulting.
Or maybe he has just forgotten that the Roadster exists. Didn't he say at the Model S announcement event that they won't "abandon" the Roadster, and yet we haven't heard a peep about any developments on the Roadster, no upgrades, no info on battery replacement, nothing.
About a month ago, Musk also said he would personally guarantee the value of the Model S for the new lease deal. Does he not remember promising the Roadster deposit holders that he would personally guarantee they would receive their cars, then a year later he told those same depositors that if Tesla went under they would be treated as unsecured creditors (ie, no car, no refund).
It seems to me that either he has no memory, or he thinks we don't.