Power Hungry
Member
Which city?I’ve also never had anyone contact me after the order was placed at the Tesla showroom.
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Australian Model Y Waiting Room
- Thread starter Joe__B
- Start date
Thanks everyone. I am one of the customers who didn't receive any call or contact from anyone in particular. All of my contact has been via SMS to Tesla sales.
Have you tried calling 1 800 68 6705 and asking for help?
My rego papers had my old last name. I called and they fixed it on the call and reissued the rego papers and invoice.
The only time I have called Tesla was regarding the UMC (after they couldn't sort it by SMS). I am almost through the car-buying process, frustrating though it may be. I assume calling the SA won't change anything now.
I agree. It isn’t going to change things now. Hopefully we have our cars before end of this month.
Power Hungry
Member
I guess they must get a lot of calls from buyers so I will cut my bloke some slack. Having said that, it's frustrating.
What I've discovered throughout this process is there is a wide wide discrepancy in SA's and how good they are with customers.
To put it bluntly, some are just lazy. The good ones stand out and go out of their way (friendly detailed no-rush explanations in the showroom, ordering insight, follow up phone calls or texts, organising test drives or special requests, sharing their details, responding to queries, etc).
I'm one of the lucky customers that got the latter when I ordered, but had the former at my first visit.
To put it bluntly, some are just lazy. The good ones stand out and go out of their way (friendly detailed no-rush explanations in the showroom, ordering insight, follow up phone calls or texts, organising test drives or special requests, sharing their details, responding to queries, etc).
I'm one of the lucky customers that got the latter when I ordered, but had the former at my first visit.
Thanks for this matthardy.
Looks like Passama is finally at port and unloading, in line with your updated info. If the dates in your post hold then I'm feeling a lot more comfortable making EOFY.
Looking forward to your RAV update Elite Display. The date yours hits RAV should tell me which one of the 3 ships I'm on.
YAnthony
Member
rego form will dictate it. so if you've already submitted could be too late - call/email your SA..
or just order custom plates like I'm doing then swap after you pickup the car.
My SA told me that they can only do white/yellow. Anything else will need to be done/swapped with ServiceNSW after pick up of the car.
Hopefully thats accurate because I've stuck with the hideous yellow plate instead of paying a premium for the white, and will be swapping it straight away to custom.
And by the way.. myplates has 20% order fees until midnight tomorrow if anyone is contemplating one.
EDIT: Promo code S423MATE
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YAnthony
Member
Correct - you can only get white/yellow by default for initial pickup.
Edit: thx for promo code. will order mah plates.... where does the promo code go.. i cant find the box
Edit: thx for promo code. will order mah plates.... where does the promo code go.. i cant find the box
There's a box on step 4 "Payment Details" when checking out. Definitely on the desktop version, not sure about the mobile site.Correct - you can only get white/yellow by default for initial pickup.
Edit: thx for promo code. will order mah plates.... where does the promo code go.. i cant find the box
I was very excited this morning to refresh and see that this was the case. It suggests to me that the POB public schedules are reasonable. On this score, Passama now shows up as due to depart as of almost exactly now. So, if we see that it's moved from port anytime in the next little while, it helps bed down our understanding.
Anyone in QLD / northern NSW that's picking up from Brisbane or the Gold Coast, if you get a text message for a delivery slot, please post your pickup location, when you received the text message and what options were available for you to select as a pickup time/date.
It will help give us an idea of when after vessel departure these cars are considered ready for pickup which we can overlay onto Paganella, Palmela and Morning Crystal assuming no differences in quarantine clearance etc. Hopefully there will be a RAV entry as well shortly.
It will help give us an idea of when after vessel departure these cars are considered ready for pickup which we can overlay onto Paganella, Palmela and Morning Crystal assuming no differences in quarantine clearance etc. Hopefully there will be a RAV entry as well shortly.
