MattAdrian
Member
I have to say I have definitely been one of the luckier ones. 37 days from Order to Delivery.
Can I just say the team at Alexandria gave me nothing but exceptional customer service. As I said last week, we were not happy with the number plate combination but today Phil (Operations Manager), said that the registration team will go over to Service NSW and swap the plates for me and pay for it too! It saved me a lot of time and I was able to enjoy a lunch at The Grounds of Alexandria (which I've never been to before!).
The process was very quick and since I watched countless videos and tutorials I was able to leave quite quickly (despite waiting for a software update, which gave me the chance to do one last check before departing the DC).
Can I just say the team at Alexandria gave me nothing but exceptional customer service. As I said last week, we were not happy with the number plate combination but today Phil (Operations Manager), said that the registration team will go over to Service NSW and swap the plates for me and pay for it too! It saved me a lot of time and I was able to enjoy a lunch at The Grounds of Alexandria (which I've never been to before!).
The process was very quick and since I watched countless videos and tutorials I was able to leave quite quickly (despite waiting for a software update, which gave me the chance to do one last check before departing the DC).