App login issues?

[bakchod87]

Just got off the phone with them. It is a network wide issue and they are working on the fix. It should be done sometime tonight or early tomorrow in the AM.

 

[K-MTG]

Mine says last updated yesterday and it isn't updating.

 

[K-MTG]

Updated yesterday for me

 

[fasteddie7]

I've had intermittent issues since Friday evening. Today is the first day I can't log in at all, on an Android device.

 

[Super_Popular]

I was able to log in around 6am today, now I cannot.

 

[caltechkid]

SC told me this morning it'd be fixed in 2 hrs, been about 6 hrs since so fingers crossed.

 

[Obsoletion]

Both of my cars show the last time of connection was 3:29 pacific time

 

[bktiger86]

5:44PM Pacific Time, still not working

 

[Ojas Ray]

You would think the smart thing to do is - at least send a email - or iOS PUSH notification letting people know....

 

[hmmm]

I was going to add that I can't connect either...but that seemed redundant...

 

[Jlwine]

I was going to add that I can't connect either...but that seemed redundant...

I was going to say "Ditto" to your post, but I thought that would REALLY be redundant!

 

[bonnie]

I was going to add that I can't connect either...but that seemed redundant...

I was going to say "Ditto" to your post, but I thought that would REALLY be redundant!

Same.

 

[ilovemycoffee]

No connection in Springfield, does this mean no charges if we go over our charge time?

 

[TexasTeslaRacing]

No connection all day in Texas.

 

[Super_Popular]

SC told me this morning it'd be fixed in 2 hrs, been about 6 hrs

Which really means Friday.

 

[AllenWong]

You would think the smart thing to do is - at least send a email - or iOS PUSH notification letting people know....

I don't think Tesla would want to highlight their problems to people unaware that their app isn't working. What they should have done is give an error message that shows that the servers are down system-wide and not just only on your specific account/car.

 

[hmmm]

I was going to say "Ditto" to your post, but I thought that would REALLY be redundant!

I see what you did here.

 

[rpo]

It's been down for me since Sunday morning. Same error as everyone else. I called Tesla and was told they were working on it yesterday. Pretty sad it's taking this long to fix.

 

[swesson]

Mine hasn't worked since 10:03am mountain time today. (Android and iPhone)

 

[supratachophobia]

Either is a screw up, a prelude to a lock down to prevent 3rd party apps, OR..... MAJOR UPDATES FOR 8.1!!!