There is nothing the Honolulu team won't do to make owning a Tesla outer island a wonderful experience! I cannot begin to tell you folks all the big and little things they have done for us on the Big Island. They've worked on my "wife's car" in a gravel parking at Kona Airport (her place of work) in the searing heat with no shade. They recently did the annual service at our house in our garage which is none too cool when the afternoon sun shines in at near sea level without any breeze. Next week they are picking the car up at our house, possibly dropping off a Tesla loaner, if not a Tesla then a rental car, taking our car 45 miles to Kawaihae Harbor, shipping it to Honolulu to do warranty work that was found needing to be done at the annual service and then bringing the car back to our house when it is done!