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Just got back from Charlotte Service Center about control arm concern. They were kind enough to go with me on a test drive and felt nothing wrong with suspension or alignment. I earlier today took my 2020 M3LR to an indepandt shop and they quoted me $3,000 to replace control arms and ball joints. Every time I have taken my car for service Charlotte SC has been excellent and most importantly honest. Be care because the enemy of OK is perfect and perfect is costly.