Adding additional driver

[robinW]

Hi, I'm trying to add an additional driver using the mobile app. Instructions say go to Security and Drivers. My phone only offers Security. On searching the web I discover that I need version 4.5 of the app or higher. Mine is version 4.2. So I uninstall and reinstall and it's still version 4.2. (I'm in the UK with an Android phone).
I then try adding a driver on a PC. Instructions say select a car (We only have one) then select Manage. There is no Manage option!!!
Any ideas gratefully received.
Robin

 

[beachsideev]

4.2 is pretty old. My android app is 4.26. Do you have a really old phone running an old version of android?

 

[brkaus]

are you the primary driver? I think only the primary can add additional.

 

[robinW]

Hi, thanks for your responses. Yes, I am the primary driver and I'm trying to add my wife.
Mine is an old phone with Android version 8. It's the Tesla app that is 4.26.
But the option to add a driver is not there on the PC when accessed from an up to date browser on an almost new PC.

 

[robinW]

This gets more bizarre. The online Tesla Model 3 Owners Manual says that app version 4.3.1 is requires to add a driver. Yet online the latest version is shown as 4.26.6.

 

[beachsideev]

google says android 7 is the minimum so you should be ok...