Tesla Insurance option not available in App

[chuanren20]

Time to shop for insurance for MY, and this time I wanted to try Tesla Insurance which is offered here.

I did a quote yesterday in the Tesla App, but I haven't decided to go for it and want to research a little more. So I quit the app and want to do it later.

Now the option disappears from my Telsa App when I log in it again. I cleared the app cache, data and reinstalled it, still there is no such option anymore under Discover Tab from menus, although it says it has "Telsa Insurance", it didn't list there at all. My app is Android and I believe it's been updated to latest yesterday after I used it for the quote(because the UI has changed).

My wife's iPhone App does have Tesla Insurance, but it won't let me do it there because she's just an added driver, not owner of the car. Go to online version, it asks to do inside the app only.

Any help?

 

[jkdman123]

The universe is trying to tell you something. . . . .

 

[Jacob Vega]

For some reason progressive and state farm were both far cheaper than anywhere else.

Progressive on my new MY is $455 every 6 months as I always pay in full, state farm was just a little more. That still makes it more expensive than my 2022 Jeep Gladiator Mojave but not much.

 

[chuanren20]

For some reason progressive and state farm were both far cheaper than anywhere else.

Progressive on my new MY is $455 every 6 months as I always pay in full, state farm was just a little more. That still makes it more expensive than my 2022 Jeep Gladiator Mojave but not much.

That's really cheap! Mine is about $150 per month.

 

[Jacob Vega]

That's really cheap! Mine is about $150 per month.

Ya $900 every 6 months was about where everyone else was, including Geico who usually is one of the cheapest for me.

For reference, I am at 300/100/300 with $1000 deductibles.

The state minimum here is 25/50/25.... which is way too low but technically legal if wanting to pinch pennies and risk it.

 

[wolver2222]

I'm having the same issue. I called Tesla insurance and they said their latest update broke the app for android users. They expect that it will be fixed within a few days.

 

[jkdman123]

Some articles detailing the problems Tesla Insurance is having:

Tesla launched its own car insurance. These drivers say it's a lemon.

Elon Musk promised cheaper, better, even “revolutionary” auto insurance after Tesla started losing sales because of high premiums. But understaffing left some customers waiting weeks or months for compensation as they continued making payments on crashed cars.

www.reuters.com

Why has Tesla Insurance fallen short for some customers?

Elon Musk's Tesla Insurance play has faced cost questions and a class action

www.insurancebusinessmag.com

IMO, it's not worth it to save a few bucks on premiums (if that's even the case) and have them crap out on you when you really need them.

 

[elambo]

IMO, it's not worth it to save a few bucks on premiums (if that's even the case) and have them crap out on you when you really need them.

That's where my mind is, too. I like the idea of paying less, but insurance is all about comfort and peace of mind and I'm not sure I'd receive that via Tesla Insurance, a new venture they may not be fully prepared to deliver upon, at least not relative to the other big players. At this point I'm passing on them.

Though another factor is the monitoring. As I understand it, Tesla tracks your driving and adjusts rates based on your habits. One too many "you're too close to the car in front of you" warnings and that premium sees a boost. No thanks.

 

[chuanren20]

Thanks for all the replies! Good to know all the bad and good.

My problem at last solved today by Tesla. Tesla pushed another software update to my car and after installing it, the Tesla Insurance magically back to my app. I will do more investigation then decide.

 

[home85338]

Thanks for all the replies! Good to know all the bad and good.

My problem at last solved today by Tesla. Tesla pushed another software update to my car and after installing it, the Tesla Insurance magically back to my app. I will do more investigation then decide.

I'm having the same issue, how did you get hold of Tesla to have the update pushed out??

 

[chuanren20]

I'm having the same issue, how did you get hold of Tesla to have the update pushed out??

I just messaged support about the problem, not sure it's related to that. Because the support wasn't really helpful, then it came in another update of the car software(from Tesla). After that, it works now, it might be coincidence.