Fair point, "entitled" is too strong a word.
I do think however that people are perhaps not being quite honest with themselves about expectations re: getting Spotify for free just by tethering a phone, or getting Premium Connectivity for free in perpetuity when everyone else had to pay for it, etc.
I would also say that Tesla took a long time - more than a year I think - to address having no way of billing lease customers for Premium Connectivity.
I do think however that people are perhaps not being quite honest with themselves about expectations re: getting Spotify for free just by tethering a phone, or getting Premium Connectivity for free in perpetuity when everyone else had to pay for it, etc.
I would also say that Tesla took a long time - more than a year I think - to address having no way of billing lease customers for Premium Connectivity.