My beloved S85 is being loaded on a flatbed tow truck as I write this. I got a charge error when I tried to charge the car at the supercharger last night. After some rebooting and turning the car on and off I managed to get it to accept a charge at the supercharger. But it stopped charging after about 15 minutes. We were spending the night at the hotel right next to the supercharger so Tesla said they would work on things and contact me before we planned to leave in the morning.
The tow truck driver was great and jump started the 12v, but the errors returned as soon as he took the jumper cables off. Tesla was extremely responsive and it was nice to know that there was someone to talk to 24-7 if you have problems. It definitely sucks that the car stranded us, but at least Tesla and the tow truck driver did everything possible to minimize the inconvenience. We're getting a ride to the enterprise car rental in redding and the we'll be back on our way.
The tow truck driver was great and jump started the 12v, but the errors returned as soon as he took the jumper cables off. Tesla was extremely responsive and it was nice to know that there was someone to talk to 24-7 if you have problems. It definitely sucks that the car stranded us, but at least Tesla and the tow truck driver did everything possible to minimize the inconvenience. We're getting a ride to the enterprise car rental in redding and the we'll be back on our way.