Anyone out there have a solar system from SolarCity? Like to hear how you like it. Is there a forum elsewhere where SolarCity users hang out?
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Yes.Anyone out there have a solar system from SolarCity? Like to hear how you like it. Is there a forum elsewhere where SolarCity users hang out?
I've been dealing with a guy named Tom LaFargue who has been persistent, but not a pest. And very responsive to my various, and often dumb, questions.Yes.
I got one 5 kW system (facing SW) two years ago.
I liked it so much that I got a 2nd 6.24 kW system (facing NE) a few months ago.
You can see the power that the panels have generated here:
SolarGuard
For both systems, I have "prepaid leases". I pay no monthly rent, but the system is technically theirs for 20 years. That means they're responsible for fixing anything that breaks, and they're required to pay me cash if the system doesn't produce the promised amount of electricity.
I expect the system will cover its expenses in 4 to 5 years.
In July of last year, the system broke. It took me nearly a week before I noticed. I'm surprised that SolarCity didn't notice first, but anyway, they fixed it within a handful of days. It was a faulty combiner.
My biggest complaint about SolarCity is that it can take them a while to get things installed. I signed the paperwork last December, did not delay them at all, and it took until May before the system was generating power. I have friends that have been happy with Verengo.
I'd get a quote from several of the big players (SolarCity, Verengo, Sungevity, etc.), and see which one makes the most sense for you. Some of my friends thought the SolarCity salesman was too used-car-salesman, so they went with someone that didn't feel as smarmy.
If it moves you to a lower tier, it could save you quite a bit. I've zero'd out my electrical bill through solar. My installation will pay for itself within 5 years.
I guess you have a different service contract. Did you pay for the installation? and with whom?
SolarCity does the no-cost installation so I still pay monthly fee, even if I buy the whole system. It is just instead of paying PGE, now I pay SCTY, or at least majority of the monthly fee goes to SCTY.
I paid for my system outright, so no monthly bill from anyone. I decided not to use Solar City and went with a smaller, local firm - Coldwell Solar (think global, buy local). They've been active in the community for a long time, so it seemed like a good way to go.
I thought you could buy your system with Solar City. Or do they still do only the 'lease' program, charging a monthly fee?
That is the part I don't quite understand. I have an option to buy it from Solar City, however I still need to pay like 4-5 cents per kw, since they will run the system, i.e. maintenance, and monitoring the power usage, software management etc.
(We'll prob get moved to a solar thread, since we've gotten off-topic ... but hey! even I'm subject to mod rules .)
I have Solar City arriving next week for a 15kW (yes...large...50+ panels) install to handle a large home with 2 AC systems, plus 1 and, in the future, 2 Model S. I went with their Power Purchase Agreement. Not a purchase or lease--I just buy my electricity from them at 50% discount from PG&E. They manage and maintain the whole thing. And, FWIW, as a tie in, their electricians did the installation of 2 NEMA 14-50 outlets at a major discount.
I just don't understand what Solar City is managing. My system runs. I can log on and look at it anytime. If I have a problem, I have a warranty with the company that installed it. As far as maintenance... does Solar City come out and clean the panels or?
SolarCity has not cleaned my panels.
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Last I checked, SolarCity offered a variety of different payment plans. I got the "prepaid lease" where I pay nothing each month but it's technically a lease. I think they also have partially paid leases and no money down leases. Someone else above implied that they also do power purchase agreements where you pay for the power generated.
The weird thing for me with the lease is that it was way cheaper to do that than for me to outright buy the system. like $15k prepaid lease (SolarCity gets the federal credit) vs. $35k (I get the federal credit, so $23k or so out of my pocket) to buy.
and with the lease, SolarCity has guaranteed that they will maintain the panels and will pay me cash if the panels don't produce the promised electricity in a year.
Last July, the system broke, and SolarCity came out and fixed the broken combiner on their nickel. In a dozen years, an inverter is expected to fail, and SolarCity will have to replace that at their cost. So, my "warranty" is good for 20 years. I don't care that the panels are from a Chinese company I hadn't heard of, because it's someone else's job to maintain them.
I don't understand why it's cheaper to do a prepaid lease than an outright payment, but when things go weird like that, I suspect government or tax incentives are the likely culprit.
As for the monitoring, you can see the power that the panels have generated here:
SolarGuard.
The 5 kW system in green faces SW, while the [new] 6.2 kW system in orange faces NE.
They monitor partly because the contract states that if they don't generate enough power, they owe me some money.
The only issue with the lease was that when we refinanced, we needed some letter from SolarCity, which they promptly provided.