First they take a photo of the VIN number and they go. After 20 minutes they return. They break the side window and take him out the door. The glass is whole, but in small pieces, like a cobweb. Throughout the theft, they entered and exited through the side window. Never open the door. They remove the charging console on the phone, which is under the large display and hang something there on the cables. The screen lights up, the back lights of the car too. All the while, the car does not make any sound, which is strange to me.