I purchased a used 2017 Tesla Model S 90D from Mercedes-Benz. Ran the VIN through Tesla VIN Checker and it responded with 2017 Tesla Model S 90D. Received Good Car Report and stated 2017 Tesla Model S 90D. Received CarFax Report and it also states... 2017 Tesla Model S 90D.
I received the vehicle and the instrament panel states "Model S 60D". I asked the sales rep and was told it's a software update. I linked the car to my WiFi and it ran updates all night. Morning, Model S 60D.
My assumption was that it had something to do with the previous owner not releasing the vehicle from his Tesla account. I found the previous owners credit card in the storage area under the large monitor. So, I contacted him. Both about releasing the vehicle and his gold card. Today 8/31/23 the car was released and Tesla application now shows the vehicle as mine.
I setup everything and noticed that the vehicle specs and model are listed as 60D in the Tesla application. WTF?
Did I just get screwed? Is there a contact for Tesla that doesn't end with a "Was this helpful?". A phone number or email... anything to figure this out. I'm going to head out now for my first charge. Anything I should look for?
Even if you don't have an answer, Thank You for reading.
I received the vehicle and the instrament panel states "Model S 60D". I asked the sales rep and was told it's a software update. I linked the car to my WiFi and it ran updates all night. Morning, Model S 60D.
My assumption was that it had something to do with the previous owner not releasing the vehicle from his Tesla account. I found the previous owners credit card in the storage area under the large monitor. So, I contacted him. Both about releasing the vehicle and his gold card. Today 8/31/23 the car was released and Tesla application now shows the vehicle as mine.
I setup everything and noticed that the vehicle specs and model are listed as 60D in the Tesla application. WTF?
Did I just get screwed? Is there a contact for Tesla that doesn't end with a "Was this helpful?". A phone number or email... anything to figure this out. I'm going to head out now for my first charge. Anything I should look for?
Even if you don't have an answer, Thank You for reading.