Orangecello
Member
Have you tried this before?Contact support via troubleshooting on the website
Once you navigate to the troubleshooting page for wall connectors, you'll find these options:
I didn't see a Universal Wall Connector, so I select Gen 3.
Now, which problem do I select since none of them accurately describe the problem?
Selecting Error or No Lights, you'll notice there isn't one for "solid green"
Whatever option you select, you're trying to navigate to some kind of customer service interaction.
All options in this choose your own adventure lead to this form submission page:
I have submitted requests with details here. I have heard nothing.
All of Tesla's previously published email addresses for support have autoresponders saying the email addresses are no longer monitored.
All bad my friends, all bad.