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  1. Y

    Voice command not working

    For mine, they replaced the button control unit. I REALLY believed it was software related (and I'm a software developer) but they said it was hardware. After replacing it, everything works fine now.
  2. Y

    Voice command not working

    I submitted the service request and the button controller was replaced. Thanks for the info.
  3. Y

    Voice command not working

    That's good to know. I guess I will submit a service request!
  4. Y

    Voice command not working

    2018 Model S software version 11.1(2023.6.11)
  5. Y

    Voice command not working

    Thanks. I assumed software because all other buttons work. Does each button have a separate controller? Also, since pressing the horn now activates the voice command functionality seemed software related. I didn't mention, but it's 2018 model S software version 11.1(2023.6.11). Maybe I'll put...
  6. Y

    Voice command not working

    After a recent software upgrade my voice command button no longer works. All other buttons on the steering wheel still work as expected. What's even stranger, the voice command is engaged if I press the horn!! Sounds like something is mixed up. I thought another software upgrade would fix it...