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So I got the in-take photos and the spot that is scratched on both wheels is conveniently cut off from both images.

Super professional… they say they don’t have red curbs even though the entrance is lined by a red curb. They say my photo was not taken at pickup, I send the metadata to prove that it was. They realize they are wrong, so they end the chat so I can’t respond. Anyone know how to escalate something...

This is the Portland SW Macadam SC

I took my Model Y in for service yesterday and they had the car for the whole day. I was messaged at 8:30pm saying the car was done. When I picked the car up at 10:30pm, I inspected it before leaving. I noticed the two wheels on the right side of my car were curbed. My rim guards saved one of...

I was just driving with my windows down for the first time the other day and noticed this sound under rapid acceleration and deceleration as well. I don't seem to have it at slow speeds.

Did you take yours to Macadam or Washington Square? I have a definite dental drill whine sound but when I took it to Macadam the tech who drove with me tried to blame it on the "single gear transmission" that Tesla's have. Wondering if I should try to have someone else look at it.

I see your location says Portland, is that Portland, OR? If so, I need to reach out to them about this issue as well

Yeah, it's funny because the guy picking up his car next to me didn't have mudflaps or PPF, so he complained to the SA about it. They said he would get them later, they just ran out of stock before they got to his car.

Sales advisor who was helping me said one of the gaps was outside of their tolerances, but the service team I have been messaging with is trying to tell me it is most likely within tolerances and I would have to pay for it. I can fit my pinky all the way in the gap, which is technically how they...

It finally happened, picked up yesterday! Everything looked pretty good, normal issues with panel gaps around the trunk but other than that was great. I did get mudflaps and side PPF for free which was nice.

It finally happened, picked up yesterday! Everything looked pretty good, normal issues with panel gaps around the trunk but other than that was great. I did get mudflaps and side PPF for free which was nice.

Just got the call, picking up tomorrow!

I stuck it out and waited for MSM, almost made the switch to Performance but stuck with the original order

Look into XPEL Stealth if you want to keep the white color. It's a clear PPF that makes the car look matte. Also, update this morning and they said the car should be ready today or tomorrow

No news, last I heard they "hadn't received any parts" even though they very obviously did. Gonna keep bothering them until I get the car. They probably want me to get it more than I do just so they don't have to deal with me.

When do you pick up today??

Appreciate it, hope you get it!

I just called and they said they haven't received any parts yet and none of the batch with missing parts are ready to deliver. Maybe yours was actually delivered today in a new batch? Kinda weird

What?! I just heard from them today that they don't have the parts and they won't know anything until next week...

Nothing since I texted them on Monday. I want to text again but I know they hate me already

I just texted with Macadam and they said they are expecting to get the parts shortly and get the cars out this week

I may or may not have the direct extension to the delivery center....;)

Haven't heard anything, was told my car was affected by the part shortage and they're hoping to have them there soon. That was the extent of it though

Haven’t checked with my SA about my specific car, but it seems like all recent deliveries have had all the new additions/upgrades right?

Thanks! I got a text saying I had a VIN now. Hope yours is on the same truck!

I just got a VIN, it's been quite a ride August folks!

Looks like our cars are coming on the same truck, I just got my VIN as well!!

It actually happened, I got a VIN!!

Maybe I'll bring flowers to my SA this week, last thing I can think of 😂

I saw a bunch of September MSMs get VINs so it looks like there was a MSM batch... Also the 14 day window doesn't mean anything to me at this point, I've been within three 14 day windows already

I ordered 8/24, no holds, and am still waiting. I have entered 3 two week EDD windows in the past and still nothing. Happy for everyone getting their cars, but sucks to see people who ordered in September and October getting cars before me

I'm in the same boat, ordered 8/24, no holds, and still waiting...

This is crazy seeing so many September and October orders getting VINs and still waiting with an August order...

I swear this is just a game to the Tesla employees. So I found out that the number I have been texting just goes to the delivery department at the location I am buying from, meaning I am talking with different people each time. Two days ago, I was told about the "soft match" system and how my...

I'm all for it man...

It feels so bad having to start talking in the September and October chats, August is getting quiet and I'm feeling lonely😭 I'm convinced I'll be the last August order to be delivered.

I ordered almost a month before you and am still waiting.

Just spoke with SA from Macadam Tesla as well. Looks like mine is being built in the next day or two. It was nice to hear about the "soft match" system that the dealerships see, even though they often tell us they can't see anything besides what we see in our accounts.

Okay, so update here. I just texted my SA who I have been bugging relentlessly and asked him why he is now claiming to see my car coming in the next 10 days while my account says May 1-29. He gave me a call and said that they actually do have different information on their end, they can see a...

I love how they always say they can't see any more information than what we see in the app, and yet they know that the car is coming at a different time than our EDD. Might have the same SA though lol

So I was texting with my SA and he told me to ignore my date in the app and they believe the car is still coming this month. Not sure what to believe. It's just amazing how inaccurate of a system Tesla has.

Well so much for being inside of my third 2 week window. Just moved from April 16 - April 30 out to May 1 - May 29. Also, I better get the mobile charger with my car when it is eventually (hopefully) delivered. I already had a 14-50 outlet installed and bought the adapter.

Tesla is on a roll of giving out bad news. First the charger, and now my EDD moved back from April 16 - April 30 to May 1 - May 29.

Entered first day of EDD. Seeing a lot of others get VINs gives me hope, but I’ve also been in a two week timeline a few times before and been pushed out. Let’s see what happens this time

One August VIN down, now lets hope the rest of us get one as well!

Same for me, app just had button linking to account. Account on Tesla site looks slightly different too, just says prepare for delivery and no other options. Although, my edit button is back again which is odd.

Ended up going into June jail, moving back to April 20 - May 18, and this morning it updated to April 16 - April 30.

My EDD just narrowed as well, went from April 28 - May 18 down to April 16 - April 30. Let's see what happens

You may have to reach out to Tesla and get them to add the button to your account. It was not available for me and I reached out via text to get it added. They will probably try to convince you not to do it (because they are losing money on old order prices) but just tell them you want to edit.

Texting with SA yesterday, said they saw a different EDD from what my app said. My side showed 4/30-6/4, their side said late April early may (tighter window). Now today I got put in June jail