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  1. 8

    Connected Solutions Real-World Experiences (MA - National Grid / EverSource)

    Nothing yet here. I am giving them until May 1st and then calling the state attorney General. Enough is enough with these clowns. Almost 8 months to process a payment is ridiculous.
  2. 8

    Connected Solutions Real-World Experiences (MA - National Grid / EverSource)

    After 6 months of waiting for my 2023 payout, Tesla has the nerve to email me tonight, telling me my payout is ready, but somehow they couldn't upload it to THEIR OWN APP, so they have to send a check in the mail. Are you frigging kidding me right now! What an absolute bunch of Muppets! My 16...
  3. 8

    Connected Solutions Real-World Experiences (MA - National Grid / EverSource)

    If I would not respond to an email for 24 hours, I would be put on performance plan immediately, and I don't have a customer-facing job. I can't believe they still get away with this. Anyway, still awaiting my payout, national grid massachusetts customer, 3 PW, so it's a fairly big payout and I...
  4. 8

    Connected Solutions Real-World Experiences (MA - National Grid / EverSource)

    Still waiting on my payout with NG in massachusetts....last year was 2415 with 3 PW. We had less charging events this summer compared to 2022, so I am thinking should be less this year....if I ever see the payment that is!
  5. 8

    Connected Solutions Real-World Experiences (MA - National Grid / EverSource)

    I am curious if they are required to pay interest for holding our money for four plus months after it was given to them by national grid/eversource?
  6. 8

    Absolutely Disgusted With Tesla & Connected Solutions

    I assume you are in massachusetts? I so, please do call the state attorney General. I did when I had my system installed in May 2021, and tesla couldn't be bothered to file the paperwork so I could get my meter and turn on my system. One call to the AGs office in August 2021 yielded the...
  7. 8

    Connected Solutions Real-World Experiences (MA - National Grid / EverSource)

    2415 for three powerwalls. I was expecting over 3k based on my calculations, but I will take it! That brings me down to 345 spent on electricity for 2022.
  8. 8

    Connected Solutions Real-World Experiences (MA - National Grid / EverSource)

    I have a question on payments for solar output to the grid: when do you receive your connected solutions payments? I received one in January 2022 for the period from September to December 2021 (PTO received September), and nothing since. I just started to receive smart payments (NG revised my...
  9. 8

    Mach-E beats Tesla Model 3 as Consumer Reports top electric vehicle for 2022

    Still love the car, still no problems. Plus the car is so much nicer looking than the other EVs on the market. It stands out.
  10. 8

    A dilemma about a Ford Mustang Mach E on Order - What would you do?

    I bought my premium Mach E in May 2021. I have 11k miles on it so far. Absolutely no issues to speak of. Love the car. I chose it after such a crappy experience having my solar roof installed. Bad customer service seemed endemic with Tesla, so I opted for the Ford. Plus, the car is really nice...
  11. 8

    Changing to electric hot water?

    We replaced our 80 gallon electric hot water heater with a gas on-demand hot water heater before we got solar. It's nice having endless hot water. I would never go back to electric. But to each their own I guess.
  12. 8

    Mach-E beats Tesla Model 3 as Consumer Reports top electric vehicle for 2022

    As an owner of a Mach E, I get the hype. It is a phenomenal car. My first BEV, my first American car. It is just beyond impressive. It's kind of fun to be stopped daily and asked about the car. Everyone loves it. The waiting list is almost a year long. After the tax credit, it ends up costing as...
  13. 8

    Loving the great sunny weather this month in the west

    wow, you must have a 20 kw system?
  14. 8

    Loving the great sunny weather this month in the west

    That is great! I am wondering how much my system will output during summer. Today was just shy of 30 khw on a wall to wall sunny day. I live in Massachusetts.
  15. 8

    Powerwall humming noise

    Our three powerwalls are mounted in our garage, on the other side of the family room wall. Can't hear them in the house, only in garage. They make the humming sound when they are discharging to the grid or charging from the roof. It's not that loud, but noticeable.
  16. 8

    Solar planning considerations - Solar Roof, new roof+solar, Tesla or ?

    I think we got lucky with our roof install, as it was just before the spring 2021 price hike. Powerwalls and a 10kw solar roof install was 57K. I think we were just lucky. The system is a dream. The roof looks amazing. And...no more asphalt shingle *dust* in our down spouts. Correct, ripping...
  17. 8

    New Solar Roof owners - how much can we write off in taxes?

    I think this means if you purchase an attic fan, you can't deduct the cost of the fan. Not sure what an attic fan is to be honest.
  18. 8

    Solar planning considerations - Solar Roof, new roof+solar, Tesla or ?

    Yes this has been mentioned multiple times on different threads. Just did my taxes with HR Block. They said the whole kit and kaboodle, if you will, was tax deductible. So, I eagerly await my 27.5 K USD tax return deposit into my account (we bought a Ford mach e last year too)
  19. 8

    New Solar Roof owners - how much can we write off in taxes?

    Solar PV panels or PV cells used to power an attic fan (but not the fan itself) Contractor labor costs for onsite preparation, assembly, or original installation, including permitting fees, inspection costs, and developer fees Balance-of-system equipment, including wiring, inverters, and...
  20. 8

    New Solar Roof owners - how much can we write off in taxes?

    Oh no doubt. I figure HR Block doesn't want to have its customers audited, and less wants to have to represent them in an audit, so it's in their best interests to get it right. I did pay extra for that service, so we will see how it plays out. I forsee that the IRS won't be bothered to go to...
  21. 8

    New Solar Roof owners - how much can we write off in taxes?

    I did my taxes with HR Block. They wrote off the entire solar roof and powerwalls. They are the ones who signed it, so there you go. If they are wrong, it's on them.
  22. 8

    Solar planning considerations - Solar Roof, new roof+solar, Tesla or ?

    Our shingle roof was failing after 12 years...every time there was a wind event, we would lose a bit of shingles. Not a good scenario living in New England. We decided on the solar roof. The 10 kw system was less than if we purchased 10kw of solar panels and another cheap asphalt shingle roof...
  23. 8

    Midwest Snow w Solar Panels and Cold w Powerwall

    I live in Massachusetts, and we have had a few big storms so far this year. The snow routinely avalanches off of the roof during and after the storm, and we basically have had no obstruction on the solar at all this winter (when the sun is out). My next-door neighbor has panels, and they aren't...
  24. 8

    How long between inspection and PTO? [various areas]

    one month. It took Tesla one full month to correct the paperwork. Idiots. Don't bother calling Tesla. I got PTO about two weeks ago now, and Tesla hasn't even notified me. It still says waiting for PTO on my account. I found I hade PTO because my utility sent me an email.
  25. 8

    Massive PTO Delay

    I have PTO yesterday! Tesla finally got around to correcting the paperwork they initially submitted incorrectly mid August to National Grid. They submitted the corrected paperwork on Sunday, NG approved Monday and Installed the meters Tuesday and gave PTO two hours after the meters are...
  26. 8

    How long between inspection and PTO? [various areas]

    Have to be a little careful with this one. If you are feeding power back onto the grid and there is a power cut, you could literally electrocute a line man. Then the fines imposed by your utility will be the least of your worries. The issue is you wouldn't know there was a power cut if you have...
  27. 8

    How long between inspection and PTO? [various areas]

    It appears Tesla managed to screw up the application. National Grid put the application on hold as the as is build diagram was missing the electrical inspection stamp. I should have known this would happen. Complete incompetence. This is exactly why I bought a Ford MachE instead of a Tesla Model...
  28. 8

    How long between inspection and PTO? [various areas]

    Wonder of wonders, the DAY THE AG CONTACTED TESLA about their poor customer treatment and delays for PTO submission, my application was submitted! They system works!!! Thanks to the Mass AG looking out for the consumer. I checked the NG website, and my application is now listed as "completion...
  29. 8

    How long between inspection and PTO? [various areas]

    So, I just got contacted by the Mass Attorney Generals office. They reviewed my compliant, and are going to go after Tesla to resolve this issue. I heard from them less than two weeks after submitting my compliant. I highly encourage anyone in this thread to do the same. The system works. Will...
  30. 8

    How long between inspection and PTO? [various areas]

    they make it easy you can call or use the online form. I did the online form, took me about 10 minutes. I think if enough people file a compliant the AG will look into it. She has a really good track record. So did her predecessor. File a consumer complaint
  31. 8

    Massive PTO Delay

    so their is hope! that means I only have to wait another four weeks 🙃
  32. 8

    How long between inspection and PTO? [various areas]

    I just filed a complaint with the MA AG last Friday. We passed electrical inspection end of May, and I paid in full cash on June 1st. Tesla freely admits it has not filed the one page paperwork to get the PTO. They can't tell me when this will happen. This is really no way to treat a paying...
  33. 8

    Massive PTO Delay

    We are having the same exact issue in Massachusetts. Installed in end of May, passed electrical inspection on the 27th, and paid in full cash on June 1st. I called NG on July 1st to see what the hold up was. They said Tesla had not yet submitted the paperwork. Now, halfway through August, I keep...