I just picked up my new MYLR Saturday. I wanted to pay in full at pickup. I did not have enough money in one account to do so and wanted to pay from two bank accounts. By the time I was picking up my car there was not enough time to transfer the funds and have them available. An associate at Tesla instructed me through the process of wiring from two accounts… this did not work and they ended up charging the full amount to one account which I knew did not have enough for the full transaction, essentially overdrafting my account by almost $10,000. I then immediately transferred the rest of the money into that account and prayed, knowing the funds wouldn’t be available before Tesla tried to pull it but, again, praying anyway.
Today I received this email from my bank (Sofi):
“TESLA MOTORS TESLA MOTO attempted to charge $10,000 to your SoFi checking account. We are unable to process this transaction and it has been returned due to R09 - Uncollected Funds.”
My understanding now is that I have a balance of $10k left on the car through Tesla. How can I pay this?? I have searched the app and customer service high and low. Im not seeing a balance anywhere. Thanks again!! Been on hold with costumer service phone line trying to talk to somebody for 45 min now….
Today I received this email from my bank (Sofi):
“TESLA MOTORS TESLA MOTO attempted to charge $10,000 to your SoFi checking account. We are unable to process this transaction and it has been returned due to R09 - Uncollected Funds.”
My understanding now is that I have a balance of $10k left on the car through Tesla. How can I pay this?? I have searched the app and customer service high and low. Im not seeing a balance anywhere. Thanks again!! Been on hold with costumer service phone line trying to talk to somebody for 45 min now….