rowedav
Member
Just wanted to chime in that I've come across this. Very disappointing - hopefully its corrected soon. Glad there's a workaround for youtube at least.
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Youtube resolution now locked at 360p after update?
- Thread starter Canada_dude
- Start date
WhiteOnWhiteMY
Member
Just confirmed this is happening. YoutubeTV still has a working resolution selector. Regular YT, needs to use the left scroll wheel workaround.
CaptUAL
Member
Found workaround
When selecting the broken resolution menu in the settings, move the leftmost steering wheel control left (IE as in switching to previous song) and I'm able to iterate through resolutions. I had to keep a finger on the resolution widget that fails to turn into a menu while doing the first "left" click
I just wanted to say that, members helping each other like this post right here is the reason I still come to TMC daily. Thanks for sharing.
M109Rider
Active Member
So what if your accusations are wrong, and Tesla did not intentionally do this to save money.It seems pretty obvious to me that Tesla intentionally lowered the resolution to save money. I don't think they have any intentions of fixing something that they already consider "fixed". The fact that it's locked to 360p even on WiFi is probably just collateral damage.
SCNR: And don't call me Shirley
How would you the. reply to your post, if your accusations are completely wrong ?
UncleCreepy
Member
1) Read what you write before you post. The second line doesn't make any sense.
2) Assuming that I understand your question correctly, I would say "I stand corrected".
3) I made one point. ONE. Why are you accusing me of making accusations (plural)?
4) I made an assumption, not an accusation. I have better things to do than complain about a lowered resolution in the car's YouTube app. The image quality is still perfectly acceptable to me.
WhiteOnWhiteMY
Member
What's your main home page interface look like on YouTube? Are you using the dropdown or are you using the workaround?
Bikeman
Member
I had a problem today with my Y using BT phone key and music BT functionality. Very intermittent. So I decided to drive over to the local Tesla shop and ask about it. (keep reading, I'm getting to the YouTube res. issue next paragraph). Without an appointment, and without even a minute lof waiting time, the service tech had me do the double button reset, eliminated the old phone pairing, and re-paired from scratch. Another positive service visit! (Naperville/Lisle, BTW). We'll see if that fix sticks. I hadn't driven the car for 5 days. Perhaps the car was locking out my phone for lack of use?
Now, while I had the tech in the car, I asked about the YouTube and resolution bug. He hadn't known anything about it yet, but I explained what we have discussed so far here. We brought up some YouTube streams, and they defaulted to 480p right from the get-go, and not 360. The drop-down selector under settings worked, but pegged out at 720p.
I mentioned that in the coming days he might have some customers coming in with the stuck 360 res. issue, and I showed him the workaround method of the left button scroll wheel. That was something he never knew it could do. And it wasn't necessary to hold the res. dropdown to change the resolution - just cycle through the left scroll wheel to the left after touching the dropdown once. The range was from 144p to 720p, but not beyond that. Could have been the videos we were looking at, but at least one tech in the company now knows what the workaround is, and I'll bet it will come up and they'll begin to share that method until a fix is in sometime with a future download.
Now, while I had the tech in the car, I asked about the YouTube and resolution bug. He hadn't known anything about it yet, but I explained what we have discussed so far here. We brought up some YouTube streams, and they defaulted to 480p right from the get-go, and not 360. The drop-down selector under settings worked, but pegged out at 720p.
I mentioned that in the coming days he might have some customers coming in with the stuck 360 res. issue, and I showed him the workaround method of the left button scroll wheel. That was something he never knew it could do. And it wasn't necessary to hold the res. dropdown to change the resolution - just cycle through the left scroll wheel to the left after touching the dropdown once. The range was from 144p to 720p, but not beyond that. Could have been the videos we were looking at, but at least one tech in the company now knows what the workaround is, and I'll bet it will come up and they'll begin to share that method until a fix is in sometime with a future download.
Well I’ve attached some pics. Don’t judge the suggestions. My kid man. I’m on 2022.44.30.10. The pic was taken while on wifi but when I posted earlier I was on the car’s cell connectivity and same result.
The drop down is gone. The interface changed with the update. I have to click on my account icon and then select YT TV from there. I never use it for anything else so perhaps a difference with just tv. Dunno
Not using any workaround just to be clear. Hopefully you all have a different interface that will be updated soon.
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MY1stEV
Member
I saw the work-around posted on another forum and they mentioned double tapping on the 360p before clicking the volume button left/right to change resolution. I found this to work without having to hold my finger on the menu.
WhiteOnWhiteMY
Member
Oh yeah. You’re right. My regular YT is the same 320. At least that’s what the setting says. :/
BitJam
Active Member
I was able to get the YouTube resolution to go up to "4K" resolution reported as 2160 in a 2021 Model Y on 2022.44.30. The car is connected to my home wifi.
The first two videos I tried had the settings button in the upper right corner of the screen. I was able to open it and use the scroll wheel to change resolution with my finger on the resolution in the settings menu. The first video maxed out at 360 but the second one went up to at least 1080. The third one I tried (after a foray into Disney+) had the settings button on the bottom right. I was able to go up to 2160 using an on-screen resolution menu without needing to use the scroll wheel. It's possible the first video would have had higher resolutions available if I waited a couple of minutes.
I think the third video had gotten into "Theater Mode" which is available on YouTube via a browser but AFAIK not on the YouTube app. "Stats for Nerds" was also available which was cool. YouTube theater mode carried over to the browser on my computer. The button to go to Theater mode is a rectangle next to the full screen button on the bottom right.
The Disney+ app took many minutes to load. After about 5 minutes of seeing the full loading bar with no action I gave up and tried YouTube. When I went back to Disney+ it still took a couple of minutes but did finally load. The brief few seconds of video I watched looked okay but seemed to have a resolution lower than 1080. It could have been dvd resolution. A few seconds into the video the app crashed with a Disney+ error message. The "dismiss" button on the error message bubble seemed to do nothing so I gave up. Again.
The first two videos I tried had the settings button in the upper right corner of the screen. I was able to open it and use the scroll wheel to change resolution with my finger on the resolution in the settings menu. The first video maxed out at 360 but the second one went up to at least 1080. The third one I tried (after a foray into Disney+) had the settings button on the bottom right. I was able to go up to 2160 using an on-screen resolution menu without needing to use the scroll wheel. It's possible the first video would have had higher resolutions available if I waited a couple of minutes.
I think the third video had gotten into "Theater Mode" which is available on YouTube via a browser but AFAIK not on the YouTube app. "Stats for Nerds" was also available which was cool. YouTube theater mode carried over to the browser on my computer. The button to go to Theater mode is a rectangle next to the full screen button on the bottom right.
The Disney+ app took many minutes to load. After about 5 minutes of seeing the full loading bar with no action I gave up and tried YouTube. When I went back to Disney+ it still took a couple of minutes but did finally load. The brief few seconds of video I watched looked okay but seemed to have a resolution lower than 1080. It could have been dvd resolution. A few seconds into the video the app crashed with a Disney+ error message. The "dismiss" button on the error message bubble seemed to do nothing so I gave up. Again.
BitJam
Active Member
I'm sure the apps are skins of the browser. There is no way Tesla engineers would painstakingly copy all of the design elements of the interfaces in such detail. In addition, the Tesla apps mimic the web sites not the tablet/phone apps.
I found evidence last summer that the Spotify audio app might also be based on the browser. This was "fixed" in an update but last summer I was able to play music through the Spotify web site in the Tesla browser while driving. Even the left scroll wheel worked for changing songs and pause/play. AFAIK this was the only audio site that worked in the Tesla browser while driving.
jabloomf1230
Minister of Silly Walks
This has been discussed here previously. Most of not all the Tesla media choices are likely webapps that refer to various pages on the specific provider's servers. I discovered this during my investigations as to why hulu wasn't working a while back. I searched around the hulu's servers and discovered various pages that made up the Tesla Hulu "app".
WhiteOnWhiteMY
Member
Last night my YouTube app automatically selected the highest resolution available (1080p). Didn’t try to change the setting, but wanted to see if anyone else noticed similar behavior?
This guy gives a good explanation of what's going on:
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