Hello all, will try to keep this brief. I have a gen 3 home charger that I’ve used for several months without issue. I am enrolled in off peak charging thru my electric company.
I tried charging today (Saturday, peak hours) and the car and charger stayed solid blue. I tried to manually activate charging thru the app since this is peak hours but it gave me an error “charging could not be started”. In the past I can manually start charging during peak hours and I just pay the higher rate than off peak. It would not allow me to charge at all during peak hours.
I then scanned notifications thru the car and got two error messages, one of them was CC_a001. This was related to a ground issue. I also got cc_a003, communication issue with charger. I needed to get somewhere so this was extremely inconvenient, luckily my wife’s car happened to be available. I’ve never had this issue trying to charge during peak hours before.
Later today I went to a supercharger to see if there was an issue with the car and it charged fine. I get home and tried charging again and it did in fact charge normally. It should still be peak hours but it was after 9pm which is the start of off peak during weekdays.
Has anyone else had a similar issue come up before with a home wall charger? If I didn’t have a second car available it would have been a big deal since I couldn’t charge at all.
I tried charging today (Saturday, peak hours) and the car and charger stayed solid blue. I tried to manually activate charging thru the app since this is peak hours but it gave me an error “charging could not be started”. In the past I can manually start charging during peak hours and I just pay the higher rate than off peak. It would not allow me to charge at all during peak hours.
I then scanned notifications thru the car and got two error messages, one of them was CC_a001. This was related to a ground issue. I also got cc_a003, communication issue with charger. I needed to get somewhere so this was extremely inconvenient, luckily my wife’s car happened to be available. I’ve never had this issue trying to charge during peak hours before.
Later today I went to a supercharger to see if there was an issue with the car and it charged fine. I get home and tried charging again and it did in fact charge normally. It should still be peak hours but it was after 9pm which is the start of off peak during weekdays.
Has anyone else had a similar issue come up before with a home wall charger? If I didn’t have a second car available it would have been a big deal since I couldn’t charge at all.