Figured I'd keep an updated journal about my used Model S purchase experience. I've read a ton of these already and although some have scared the living daylights out of me, but most have given me to the right information to "just be patient". My expectation for delivery is 3 weeks from purchase date. My preference would have been for 1-3 days from purchase date.
Condensed Timeline for TLDR people:
2016 - 2019 - "The Research":
July 8, 2019 - 2pm "The Purchase":
July 8, 2019 - 3pm "The Paperwork":
I completed all of the assigned "tasks" for delivery of my "new to me" car within 45 minutes. 5/6 tasks completed and the last task is delivery and says "You will be contacted by a Tesla delivery specialist to arrange for payment and delivery of your Model S."
July 9, 2019 - 10am "First Contact":
Condensed Timeline for TLDR people:
- 7/8/2019 - 2pm - Purchase Car
- 7/8/2019 - 3pm - Complete my side of paperwork
- 7/9/2019 - 10am - Call/Text/E-mail from Remarketing Sales Advisor
- Call said welcome to the family and I'm here if you need anything
- Text said welcome to the family and email coming shortly
- Email had questions about my delivery and payment methods as well as notifying me of needing to replace the windshield.
- 7/9/2019 - 11am - Called Advisor, no answer, voicemail full
- 7/9/2019 - 11am - Emailed advisor, answering questions about payment method and preferred delivery method
- 7/9/2019 - 11am - Texted advisor to let them know e-mail is in inbox and that I'm "super excited"
- 7/10/2019 - 1pm - Emailed advisor asking "when do you think we can schedule pickup as I'll have to fly in to pick it up"
- 7/15/2019 - 10am - Emailed advisor saying "just checking in to see when we can schedule delivery."
- 7/15/2019 - 10:15am - Advisor emails back saying "let me check, if I don't get back to you by today, reach back out tomorrow"
- 7/15/2019 - 10:40am - Advisor emails back saying the windshield should be fixed, but it's not confirmed yet. She is submitting the paperwork anyway and a delivery advisor will be assigned today.
2016 - 2019 - "The Research":
- Experience in Teslas beforehand
- Friend A had a 2016 MX 90D that I drove
- Friend A upgraded MX 90D to MX 2017 MX 100D. Got to drive this one too
- Rented an MX 100D for a week long vacation in Sonoma/Napa
- Friend B has a 2018 MX LR AWD that I've been in
- Knowledge of Tesla and Tech beforehand
- I research everything to death, so I feel like I know a TON.
- I've been silently stalking forums and YouTube channels for about a year
- Scoured EV-CPO for close to a year
- I have very strict requirements on what my next car would be
- Must be electric
- Must have adaptive cruise control
- Must be all wheel drive
- Must have free supercharging.... So yes, my next car would be a Tesla
- I've very cheap, so price limit was only 40k
- If you're an e-bay dealer out there, I'm sorry about the constant low-ball offers
July 8, 2019 - 2pm "The Purchase":
- Within 10 minutes of seeing a 2015 Model S 85D for 40k with AP1, I clicked the "Buy Now" button.
- Within 2 minutes of click "buy now" I had filled out the credit car deposit form and clicked "Place Order"
- Within 2 minutes of clicking place order, I received an e-mail from Tesla saying my order was complete with an order number and the details of my car:
- Model S 85D
- All-Wheel Drive
- Deep Blue Metallic Paint
- Body Color Roof
- 19" Silver Cyclone Wheels
- Black Next Generation Seats
- Piano Black Décor
- Black Alcantara Headliner
- Free Supercharging
- Autopilot Hardware 1 with Convenience Features
- Premium Interior and Lighting
- Smart Air Suspension
- Ultra High Fidelity Sound
- Subzero Weather Package
- I am not trading in a car, nor financing, I am paying cash for this car. I figured, that going 100% cash would make things seamless and frictionless as possible...
July 8, 2019 - 3pm "The Paperwork":
I completed all of the assigned "tasks" for delivery of my "new to me" car within 45 minutes. 5/6 tasks completed and the last task is delivery and says "You will be contacted by a Tesla delivery specialist to arrange for payment and delivery of your Model S."
- Now that I've got this pretty car in my account I get to to click the "Manage" button.... Oh I'm so excited at this point.
- 5 seconds - I Select cash for payment method
- 5 seconds - I select no trade in
- 45 seconds - I enter our registration details (names and addresses)
- 5 minutes - I scan and upload our drivers license pictures (front and back)
- 20 minutes - I shop around for insurance
- Progressive wins at $105/mo
- Geico comes in at $196/mo
- Current provider comes in at $233/mo
- 10 minutes - I secure insurance for a car I've never seen and don't know when I'll be able to see
- Signed up for the Progressive policy with a start date of 7/15/2019
- I figured that I wouldn't be able to get the car in less than a week after reading this forum.
- 5 minutes - I upload the new insurance documents to my Tesla account.
July 9, 2019 - 10am "First Contact":
Congratulations and welcome to the Tesla family!
This vehicle is located near our Dallas delivery center, here are the photos:2015 Tesla Model S 5YJSA1E21FF112712 | False, Fa | Tesla
I was informed that the windshield will be replaced and can take about week to complete.
I also see Arkansas registration and vehicle is in Texas. Were you planning to have this vehicle transported? I am checking on our DMV rules for pick-up. TX is a no sale state so paperwork will be completed in your home.
Registration details, financing and insurance need to match and everyone will be required to be there to sign for vehicle at delivery.
Do you plan to finance?