I work on all sorts of cars and other hands-on hobbies, and while I have a rivet tool, I almost never use it, so it's no surprise people don't know much about how rivets work. They are a pain in the butt because you have to drill them out to remove them. It's annoying when you come across something riveted that you need to repair.
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Throttle pedal temporary fix
- Thread starter ThomasD
- Start date
I work on all sorts of cars and other hands-on hobbies, and while I have a rivet tool, I almost never use it, so it's no surprise people don't know much about how rivets work. They are a pain in the butt because you have to drill them out to remove them. It's annoying when you come across something riveted that you need to repair.
anthonyj
Stonks
My service center said that the centers that didn't get the 3d printed jigs are getting a few pedals in the mean time. It makes absolutely no sense. My buyer for my Model X is flying in from Iowa and I may be carless. My truck has been sitting in the lot since the 15th.
Tesla has done this to countless customers over the years. It doesn't make it right, but it means you don't have any recourse. You'll probably need to get your own rental, if you can't borrow a car. Tesla won't give you one.
Maybe because they would likely loosen themselves due to vibrations.
Don't count your chickens before the eggs are hatched.
I guess you need to be finding a rental.
My Service Center has been great, the few times that I've had to go.
Mobile Service has been just awesome!
All great people, knowing what they are doing.
Too bad a company with no independent dealerships has even worse inconsistency of service quality between their own service centers. Don't move to Houston, or any of the many other cities where the SC's suck.
anthonyj
Stonks
No. The new pedals have the rivet pre-installed from the manufacturer.
I can’t get an estimated date on when this part is coming in, if it ever does. I just want to take delivery of my ****ing Cybertruck. I am ashamed for defending this company for so many years. The Tesla phone number doesn’t even work, it just says try again later.
I dare say that if I could poll the Houston customers, that 90% would say that they received exceptional service.
There just always seem to be some customers that can't be pleased.
Thanks for your attempt at gaslighting me. That stupid saying that you can't please everyone has to be the dumbest way to apologize for Tesla's poor customer service culture.
Obviously, it depends on what you need from the Service Center as to whether you have a good chance of getting "exceptional service." I don't go into the service center because my tires need air, like you probably would.
The bottom line is Tesla has some of the worst customer service satisfaction in the industry, and whataboutism isn't going to change that.
travwill
Active Member
No VIN here yet but ordered last week. Interested in what we will see on our pedals... If we will still see the similar fix of a screw from any new factory builds or a new pedal design perhaps all together.
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