I purchased a 3rd party ev charger and had an electrician install it. From what I know it's a 3phase and the charger display itself shows 11.3kw charge rate on 16amps so it seems correct. Issue is on the Tesla app it shows a charge rate of 4kw. Not quite sure what the issue here is.
Here is the charger: https://www.isigmatech.com/sigma/products/Portable_EV_charger/Rectangle_EV_Bo/168.html
Car is a Tesla M3 2021 RWD
The charger display shows that the car does actually charge according to the LEDs. Have attempted to shove the charger in a little harder and checked for possible dust in the ports however problem persists.
Here is the charger: https://www.isigmatech.com/sigma/products/Portable_EV_charger/Rectangle_EV_Bo/168.html
Car is a Tesla M3 2021 RWD
The charger display shows that the car does actually charge according to the LEDs. Have attempted to shove the charger in a little harder and checked for possible dust in the ports however problem persists.