I've had an error message about the charge port component not being detected, and have duly logged a Service Call.
The Service Call was scheduled however the app required me to confirm acceptance of the $200 worth of charges. For the sake of getting the car fixed ASAP, I hit accept however I'm puzzled as to why they'd do this when the car still has 3+ years of warranty left.
I'm not expecting to pay anything, but it's just an unnecessary friction point. Can anyone shed light on why Tesla does this?
The Service Call was scheduled however the app required me to confirm acceptance of the $200 worth of charges. For the sake of getting the car fixed ASAP, I hit accept however I'm puzzled as to why they'd do this when the car still has 3+ years of warranty left.
I'm not expecting to pay anything, but it's just an unnecessary friction point. Can anyone shed light on why Tesla does this?