Tesla app won't unlock car

[Les236]

My MCU2 was replaced in June. The car has been pretty much parked for the past 3 months. I am back now and the first thing I noticed was the Tesla app on my Android phone cannot unlock the car or open the Frunk or Trunk. I can remotely lock the car but then it doesn't respond to unlock. When I try to open the trunk or frunk it animates like they are opening, but then after a few seconds returns to the closed position. I can open then with the display, and mobile access is enabled. I have rebooted the car and uninstalled and reinstalled the app. Am I missing something? Bad enough I have to re-enter all my entertainment options, plus lost all my navigation favorites. Car is at firmware 2023.7.30.

 

[ShawnA]

Hi @Les236 ,

My imperfect memory remembers the possibility that Tesla
may have overlooked installing some certificates in your car.
I think this may be possible to do remotely...

Good luck,

Shawn

 

[Les236]

Let's hope. I have a service call logged.

 

[Makeevsky]

Let's hope. I have a service call logged.

How did you solve this problem?