I have downloaded the Tesla app prior to delivery, but it doesn’t work. It just says welcome to the Tesla family. The only buttons are the loot box, and X which asks if I want to sign out (if I click no it does nothing), watch guide videos and get support. I have tried signing in on another device, which is Samsung (originally tried on iPhone) and it didn’t work. both successfully signed into another account (which doesn’t have a Tesla car on it). Is this because the Tesla hasn’t arrived yet?