I have had my Model S for nearly a year and a half. I love the car and have put over 25,000 miles on it, which is a lot for me in that time.
My daughter and I took a 2,800 mile road trip this past week and a half to look at colleges. We drove from NYC area to Tallahassee Florida and back. On the way down, we made numerous stops and only drove an average of 4-5 hours a day. I stayed at hotels with chargers, so I did not hit many superchargers along the way down. We drove back in 2 days, necessitating more supercharger stops. While in Tallahassee, I had the 3rd instance of slow charging, where the charge quickly ramps up to over 110kw, then drops very quickly to the 70kw range while still at 30% charge.
I called Tesla from the Tallahassee supercharger. The very nice tech told me that Tallahassee was experiencing "reduced service". I gave him the other instances of slow charging and he confirmed them as well as having reduced service. I then asked him about the chargers I was going to hit on the way home and half of them he told me had "reduced service" and proceeded to give me the best stalls at each of them.
Last night, I stopped at Lumberton, NC as directed at my nav. It was one of the "reduced service" locations, but I only needed 100 miles to get to my final destination, which was a hotel with a supercharger. I ran into about 15 cars that were coming back from the eclipse. Now, I don't expect Tesla to anticipate events like this, but when most cars were only able to charge at 50kw because of reduced service, it cost me 2+ hours on a very long road trip. This morning I put the car on the charger at the hotel in Rocky Mount, NC and again, same situation. I switched to another stall and problem was solved for that charge.
I am very concerned about this network that seems to be struggling for a relatively few cars when they plan on pushing out 500k cars per year. I love the car, but this is a deal breaker for me when I upgrade if not resolved.
My daughter and I took a 2,800 mile road trip this past week and a half to look at colleges. We drove from NYC area to Tallahassee Florida and back. On the way down, we made numerous stops and only drove an average of 4-5 hours a day. I stayed at hotels with chargers, so I did not hit many superchargers along the way down. We drove back in 2 days, necessitating more supercharger stops. While in Tallahassee, I had the 3rd instance of slow charging, where the charge quickly ramps up to over 110kw, then drops very quickly to the 70kw range while still at 30% charge.
I called Tesla from the Tallahassee supercharger. The very nice tech told me that Tallahassee was experiencing "reduced service". I gave him the other instances of slow charging and he confirmed them as well as having reduced service. I then asked him about the chargers I was going to hit on the way home and half of them he told me had "reduced service" and proceeded to give me the best stalls at each of them.
Last night, I stopped at Lumberton, NC as directed at my nav. It was one of the "reduced service" locations, but I only needed 100 miles to get to my final destination, which was a hotel with a supercharger. I ran into about 15 cars that were coming back from the eclipse. Now, I don't expect Tesla to anticipate events like this, but when most cars were only able to charge at 50kw because of reduced service, it cost me 2+ hours on a very long road trip. This morning I put the car on the charger at the hotel in Rocky Mount, NC and again, same situation. I switched to another stall and problem was solved for that charge.
I am very concerned about this network that seems to be struggling for a relatively few cars when they plan on pushing out 500k cars per year. I love the car, but this is a deal breaker for me when I upgrade if not resolved.