cynix
Member
Plenty of people with existing orders or people into their products. What's so hard to swallow about it?
those companies have millions of customers.. Let's face it, Model S has sold what, 50K vehicles? Those companies sell more than 50,000 products per day.
My point is that people react differently to those sites being down. When Dell goes down, people simply get annoyed and complain (search "dell website down" for plenty of examples). When Apple/Tesla goes down, people start to speculate about new products/features, and this is what gets them news coverage.
I completely agree with you that Apple/Tesla should try harder to minimise downtimes. However just because you don't hear about Dell being down on the news doesn't mean they're never down.