I've had solar since 2019 and in the past couple of weeks I've had 5 days where my SolarEdge inverter has tripped out and refused to produce, reporting 18x3F: GRM Sync and 18x7B: Startup Error
This has happened once or twice before - but once a year rather than multiple times a week! Tesla have been out and confirmed that there is no fault with the system, the technician thought that the utility transformer could be on the way out.
I've got a Sense energy monitor and it shows a large voltage drop whenever this happens. It's not my usage that's causing the voltage drop, I always charge the car overnight during the off-peak period and the house is using under 1kW whenever this occurs.
I've tried speaking to my utility company (PSE&G) but they don't really seem that interested - I just wondered if anybody else had dealt with a situation like this before and if so how did you manage to get somebody to actually investigate?
This has happened once or twice before - but once a year rather than multiple times a week! Tesla have been out and confirmed that there is no fault with the system, the technician thought that the utility transformer could be on the way out.
I've got a Sense energy monitor and it shows a large voltage drop whenever this happens. It's not my usage that's causing the voltage drop, I always charge the car overnight during the off-peak period and the house is using under 1kW whenever this occurs.
I've tried speaking to my utility company (PSE&G) but they don't really seem that interested - I just wondered if anybody else had dealt with a situation like this before and if so how did you manage to get somebody to actually investigate?