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Thank You so muchPossible reasons:
1) Different charging settings in the Tesla vehicle and the Tesla app. Enter settings in one place not both places.
2) Charging using the Tesla Mobile Connector and the NEMA 5-15 power plug adapter (Level 1, 120V and 12 amps.) See reason #3
3) Off-peak charging window entered, not enough time to complete charge to charging limit if wait to start charging until 9PM
TESLA needs to add your explanation to the service manual.You would only use the Tesla Model Y's setting for Scheduled Departure, Preconditioning if you were commuting Monday thru Friday or All Week, usually leaving home in the early A.M.. Preconditioning will bring the passenger cabin to your desired temperature and warm the battery pack as required starting about 20 minutes before your scheduled departure time. Preconditioning can also turn on the seat heaters and the steering wheel heater in cold weather. If you don't normally leave each A.M. at approximately the same time then Scheduled Charging, Preconditioning is not something that would be a benefit to you.
The only time the Tesla vehicle will precondition prior to charging is when Supercharging, not home charging. When you set a Supercharger location as the destination in the Tesla Navigation system the Tesla vehicle will activate Preconditioning for Supercharging. Preconditioning for Supercharging will warm the battery to a much higher temperature than would normally be used for daily charging. This only happens when the Tesla vehicle is being driven to the Supercharger. Preconditioning for Supercharging warms the battery for optimal Supercharging (fastest, most efficient Supercharging.)
For daily (nightly) charging at home you can set either Scheduled Charging (starts charging at a specific time), i.e. the Tesla Model Y will start charging each evening at a specific time such as 8 PM or Scheduled Departure (start charging as late as possible). Scheduled Departure charging will ensure that charging is completed by the end of the off-peak electric utility rate period, i.e. 6 AM. You can't set both of these to be active at the same time.
When using Scheduled Charging or Scheduled Departure or any time you plug in the Tesla vehicle to immediately begin charging if the Tesla Model Y's battery management system determines that the battery is too cold to begin charging the Tesla Model Y will first warm the battery enough to enable charging without damaging the battery. You don't need to set Preconditioning or any other setting as the Tesla Model Y will do this automatically.