Returning lease car - data removal

[carnutt]

Hi Everyone,

Hoping someone who has done this can advise.

From what I can tell I need to service / factory reset the vehicle via the settings, which will remove my account / profile, then I need to make sure payment info is removed from the account and finally log into my Tesla account online and delete account.

By doing this Im guessing the person collecting the vehicle can still drive it as they have the key cards.

Anything else?

Thanks

 

[spdpsba]

Hi Everyone,

Hoping someone who has done this can advise.

From what I can tell I need to service / factory reset the vehicle via the settings, which will remove my account / profile, then I need to make sure payment info is removed from the account and finally log into my Tesla account online and delete account.

By doing this Im guessing the person collecting the vehicle can still drive it as they have the key cards.

Anything else?

Thanks

You can’t do factory reset in a lease car. Please go thro’ the useful list I’ve made in the below weblink. Come back if you have any specific queries.

Model 3 lease return

Finally, the lease company collected the car yesterday. It was non stop rain and dark. There was not much he could inspect. But said he will update. Will wait to hear from the lease company. But car looked good - no major dents or scratches or scuffs. I have done around 21,000 miles in the last...

teslamotorsclub.com

 

[carnutt]

You can’t do factory reset in a lease car. Please go thro’ the useful list I’ve made in the below weblink. Come back if you have any specific queries.

Model 3 lease return

Finally, the lease company collected the car yesterday. It was non stop rain and dark. There was not much he could inspect. But said he will update. Will wait to hear from the lease company. But car looked good - no major dents or scratches or scuffs. I have done around 21,000 miles in the last...

teslamotorsclub.com

Will do, thank you

 

[carnutt]

You can’t do factory reset in a lease car. Please go thro’ the useful list I’ve made in the below weblink. Come back if you have any specific queries.

Model 3 lease return

Finally, the lease company collected the car yesterday. It was non stop rain and dark. There was not much he could inspect. But said he will update. Will wait to hear from the lease company. But car looked good - no major dents or scratches or scuffs. I have done around 21,000 miles in the last...

teslamotorsclub.com

Weird, I was able to factory reset mine, thought Id try as it wasnt greyed out. Odd thing is odometer has reset, not sure if its because its not connected to wifi so cant fetch the data.

 

[spdpsba]

I was able to factory reset mine,

I was with ALD and I am sure different lease providers have different set ups.

 

[ATPMSD]

You can’t do factory reset in a lease car.

Tesla “…can’t do factory reset because you don’t own the lease car” however, you as the owner can - at least in the U.S.

When I tuned in my leased car I was asked to do this at turn-in since the user account and password are needed.

 

[mcschultz]

You can’t do factory reset in a lease car. Please go thro’ the useful list I’ve made in the below weblink. Come back if you have any specific queries.

Model 3 lease return

Finally, the lease company collected the car yesterday. It was non stop rain and dark. There was not much he could inspect. But said he will update. Will wait to hear from the lease company. But car looked good - no major dents or scratches or scuffs. I have done around 21,000 miles in the last...

teslamotorsclub.com

That list is incredibly helpful. I always get a bit nervous returning a rental car when I go on holiday in NZ. I usually find people who have left all their data (and YouTube search history ) in the car.