I am not clear on this. I have a 2022 Model S (Refresh). I setup a mobile tire rotation after reaching 6250 miles. I stated in the service request this was a "normal mileage-based tire rotation". Being well-aware of the staggered tire configuration, I assumed Telsa would come out and do a left-to-right rotation.
The Telsa technician arrived and quickly stated "don't do (any kind of) rotations on staggered-tire configurations". Stated it was the second such call this morning. I said why did Tesla accept the clearly-worded service request on a model that didn't require rotations. He said they're working on clarifying this (accepting service calls) for staggered configurations. No charge for the service call, and he was on his way.
I checked back with Telsa sales/support and then received a different answer (!). Explained the quick remote service call, and received the reply, quoting the Tesla 2022 S Owners Guide: Maintenance -> Tire Care and Maintenance document (i added bold emphasis) "Vehicles with staggered tires can be rotated side-to-side (left-to-right) but not front-to-back as the front and rear tire size is different. Left-to-right rotation can increase tread life significantly by changing the direction of rotation for each tire and balancing shoulder wear."
It does not appear the original Pirelli tires (or Tesla wheel covers) are directional, so I have re-scheduled the remote service call for side-to-side rotation. I assume they simply remove the tire and wheel together and swap with other side.
Does anyone have comments or suggestions on getting this staggered tire side-to-side rotation done? Thanks.
The Telsa technician arrived and quickly stated "don't do (any kind of) rotations on staggered-tire configurations". Stated it was the second such call this morning. I said why did Tesla accept the clearly-worded service request on a model that didn't require rotations. He said they're working on clarifying this (accepting service calls) for staggered configurations. No charge for the service call, and he was on his way.
I checked back with Telsa sales/support and then received a different answer (!). Explained the quick remote service call, and received the reply, quoting the Tesla 2022 S Owners Guide: Maintenance -> Tire Care and Maintenance document (i added bold emphasis) "Vehicles with staggered tires can be rotated side-to-side (left-to-right) but not front-to-back as the front and rear tire size is different. Left-to-right rotation can increase tread life significantly by changing the direction of rotation for each tire and balancing shoulder wear."
It does not appear the original Pirelli tires (or Tesla wheel covers) are directional, so I have re-scheduled the remote service call for side-to-side rotation. I assume they simply remove the tire and wheel together and swap with other side.
Does anyone have comments or suggestions on getting this staggered tire side-to-side rotation done? Thanks.