Problem with Tesla app on iOS devices

[Bigjet]

Greetings all,

Suddenly, and I’m not sure if it was associated with the latest Tesla update to my 2018 Model S, or if it was caused by Apple’s iOS 14.2 update, they both occurred at about the same time. In any case, neither my iPhone 10, nor my 4th gen iPad Pro can access my car through the Tesla app. Not crippling, of course, but it definitely is unpleasant.

Is anyone else dealing with this problem, and if so, has anyone found a solution?

By the way, I deleted and reinstalled the app with no help.

Thanks much,
Chip Sieglinger

 

[LauraE]

i had a somewhat similar problem with my iPhone 8 and my M3LR. To solve it, i disconnected the car from the phone, both on the car interface and in the iPhone. I deleted and reinstalled the Tesla app and upon reinstalling, i made sure location services were always on, instead of just on when the app is running, That did the trick for me.

Brian

 

[dmicah]

Is your car connected to wifi when you experience this lack of connection? My 2017 allasudden struggles with my wifi. I'm HW3/MCU1, for the time being.