Hello,
I have an issue when trying to Charge at my workplace. (11kw Charger 3 Phase - 16 AMPS - Andersen)
I am getting the below error message 'Power Gird or Vehicle issue Limiting AC Charging'
I have colleagues who also have Teslas which charge at 11kw with no issue. It just seems to be my vehicle. (Not charger related)
I am under warranty and Tesla are going to do the below
AC Cable - Charge Port to HV Battery (3-Phase) (Remove & Replace) - Remove and Replace - Basic Vehicle Limited Warranty
Charge Vehicle to 100% SOC (China) - Customer Pay
Anyone had an issue like this before? Tesla seemed to think it was the chargers fault.
I have an issue when trying to Charge at my workplace. (11kw Charger 3 Phase - 16 AMPS - Andersen)
I am getting the below error message 'Power Gird or Vehicle issue Limiting AC Charging'
I have colleagues who also have Teslas which charge at 11kw with no issue. It just seems to be my vehicle. (Not charger related)
I am under warranty and Tesla are going to do the below
AC Cable - Charge Port to HV Battery (3-Phase) (Remove & Replace) - Remove and Replace - Basic Vehicle Limited Warranty
Charge Vehicle to 100% SOC (China) - Customer Pay
Anyone had an issue like this before? Tesla seemed to think it was the chargers fault.