So my phone died on me and i have sent to google for RMA Process..
Sadly I didn't write down my backup codes and now i have no way to use the app in new phone or sign in to web version ..
I called Tesla support and they keep saying that, they are sending a link to my email to reset the 2FA but it never arrives ..
They even switched my email from Hotmail to Gmail thinking its an email issue but i am not receiving their damn 2FA recent link email !!!!
They are now saying i have no choice but to start with the ownership transfer with brand new account and the process will remove all my Free SC Miles !!!! ( have about 30K on them ) !!! )
Has anyone had this issue and successfully got their 2FA reset / remove email with link ?
Sadly I didn't write down my backup codes and now i have no way to use the app in new phone or sign in to web version ..
I called Tesla support and they keep saying that, they are sending a link to my email to reset the 2FA but it never arrives ..
They even switched my email from Hotmail to Gmail thinking its an email issue but i am not receiving their damn 2FA recent link email !!!!
They are now saying i have no choice but to start with the ownership transfer with brand new account and the process will remove all my Free SC Miles !!!! ( have about 30K on them ) !!! )
Has anyone had this issue and successfully got their 2FA reset / remove email with link ?