Nightmare situation with 2018 MX suspension

[towndrunk]

Anyone have an extended warranty? I wonder how well they work. How bad they cost?

Assuming I get a good one, my PX will be my last vehicle. I'm 70, and still working, which is why I can afford it, but thinking I may go part time when it's paid off in a year or so.

 

[XCare EV]

Hey @towndrunk let us help!
www.evwarranty.com
Lets keep you and your Model X on the road for years to come!

-Team XCare

 

[TespaceX]

wow its almost as if the warranty covers a set period of time. Who would have thought it!

If Tesla screws up a repair appointment the day warranty ends, you’ll be on the hook for it since warranty is over the next day. Wow, very generous of Tesla.

Trust me, other automakers don’t work like that.

 

[Unclepaul]

Suspension has always been a weak point of the Model X (and to some point with the S).
If things are fixed at no charge under warranty, those parts do not carry a new part warranty. This is similar to what all other auto manufactured do.
What an employee tells you carries little legal weight, compared to the written warranty from the manufacturer.
Employee can make a case for Tesla to do good will repairs at no or reduced costs, but that is always on a case by case basis, and up to Tesla, not the employee.
Nobody wants to be subject to large auto repair bills, but they can(and do) happen.