true, the world of tesla pre model 3 was a very different world. service was far from perfect and while the early cars were problematic the service was capable of keeping up and in a timely manner. with hundreds of thousands of new model 3's on the road the entire system was overwhelmed and coupled with cutbacks on the customer service side life with a tesla that had issues became challenging. I've owned various teslas since 2013 and just sold my model 3. I am moving to a porsche taycan and expect the after sales experience to be better with the porsche. while the porsche tech is not up to tesla's level and the range is nowhere near the levels of the newer model S the interior and ride of the porsche is better.
Can you imagine how far a 1.5 billion investment would help Tesla's service organization, as opposed to Elon's latest ADD / ADHD obsession (Bitcoin).
The mobile ranger program worked quite well - thank you very much.
Some simple stupid math - in my estimation:
50K to hire + train a new mobile tech
Full-time employee 60K salary + benefits = about 90K a year
Put the rangers in an off-lease Tesla - just for argument's sake - between maintaining these vehicles and Tesla shouldering the continuing depreciation - vehicle cost 15K per year.
Again - simple stupid math - but 1st year costs to get 5,000 of these people up and running:
50 + 90 + 15 = 155K each (155,000) * (5,000) = 775M
So for about half the cost of one stupid coin toss into the Bitcoin well - Tesla could be well on its way to getting its service organization back into gear.
But nope - 2 weeks ago Bitcoin... this week Dogecoin... this is the future.