Tesla ended up charging me the "estimated invoice" which included almost $2000 for additional mileage when actual number should have been around $250!!!
In total, they charged me around $3300 and because I have Auto Pay on my account, they decided to take it out instantly without letting me dispute the supposed "Estimated invoice". I'm beyond upset with them and they keep playing games. No response to email in about a week. Then I call them on Friday and they say "ok we will be updating the invoice. Call us back in 48 hours to discuss the new invoice"
What the hell is that about? You want ME to call you guys when you screwed me over? Plus they apologizes about taking it out and blamed this on me having Auto Pay. Complete garbage. I told them that means nothing to me, and there is no reason an "Estimated invoice" should EVER be taken out of anyones account without a FINAL invoice.
Now I have no clue what's going on, and no idea of when I will be getting a refund.
Not to mention, I just leased another Tesla and had to put down the down payment for that along with this lost money they took from me for no reason.
Unbelievable. I told them to instantly refund me as this is too much for any customer to handle after having put down thousands for their new lease. They said they cant refund without first looking at all the details. One damn week later and still nothing!
In total, they charged me around $3300 and because I have Auto Pay on my account, they decided to take it out instantly without letting me dispute the supposed "Estimated invoice". I'm beyond upset with them and they keep playing games. No response to email in about a week. Then I call them on Friday and they say "ok we will be updating the invoice. Call us back in 48 hours to discuss the new invoice"
What the hell is that about? You want ME to call you guys when you screwed me over? Plus they apologizes about taking it out and blamed this on me having Auto Pay. Complete garbage. I told them that means nothing to me, and there is no reason an "Estimated invoice" should EVER be taken out of anyones account without a FINAL invoice.
Now I have no clue what's going on, and no idea of when I will be getting a refund.
Not to mention, I just leased another Tesla and had to put down the down payment for that along with this lost money they took from me for no reason.
Unbelievable. I told them to instantly refund me as this is too much for any customer to handle after having put down thousands for their new lease. They said they cant refund without first looking at all the details. One damn week later and still nothing!