Angel, my Model X, was selected to be upgraded with the new HW3 boards. When I got it home I was unable to establish a connection to my home network. I have a sophisticated network, I grant you, but I have brought literally dozens of devices into the house and been able to connect to all of them simply by typing in the password. Angel is the first to fail to connect.
The local dealership and I have been trying to get Angel connected for quite some time--since March 22nd. To debug the problem, the service center brought out a new Model X with HW3 already in place. It also could not connect. The problem was exacerbated when the HW3 stack "gave up" (even at the service center) when it had trouble connecting and was inop for quite some time (minutes). Neither of these issues were rectified.
IMHO, Tesla has created a network hardware stack that is somehow unique in that it does not connect to some networks. Not good.
Angel is coming home today. I'm working closely with the Bellevue Service Center to resolve it. My plan is to set up a VERY simple network using a new WiFi router connected directly to the FIOS fiber interface/router so it looks like what an ordinary homeowner who does not have a Ph.D. in Computer Technology would have. I hope this solves the problem.
The local dealership and I have been trying to get Angel connected for quite some time--since March 22nd. To debug the problem, the service center brought out a new Model X with HW3 already in place. It also could not connect. The problem was exacerbated when the HW3 stack "gave up" (even at the service center) when it had trouble connecting and was inop for quite some time (minutes). Neither of these issues were rectified.
IMHO, Tesla has created a network hardware stack that is somehow unique in that it does not connect to some networks. Not good.
Angel is coming home today. I'm working closely with the Bellevue Service Center to resolve it. My plan is to set up a VERY simple network using a new WiFi router connected directly to the FIOS fiber interface/router so it looks like what an ordinary homeowner who does not have a Ph.D. in Computer Technology would have. I hope this solves the problem.