HW2.5 even after April 12th build date

[torontohm3wait]

Hello everyone

So i ordered March 8th
Reservation holder
SR+
RED/White interior
19" FSD
Built Date May 18 2019

I received a VIN have a DD for tomorrow. I do not have HW3. Many have suggested they do because of their build date that is incorrect. I would like to know if anyone has been specifically told or shown proof they have HW3.

 

[mswlogo]

And how have you confirmed you don't have HW3?

 

[torontohm3wait]

And how have you confirmed you don't have HW3?

Via chat with multiple representatives and emailed the DA awaiting his response.

 

[leafian]

Hello everyone

So i ordered March 8th
Reservation holder
SR+
RED/White interior
19" FSD
Built Date May 18 2019

I received a VIN have a DD for tomorrow. I do not have HW3. Many have suggested they do because of their build date that is incorrect. I would like to know if anyone has been specifically told or shown proof they have HW3.

SR+ Black/Black
Build Date May 19, 2019
Was told by chat that I have HW2.5
Picking up car today and will let everyone know what I get

 

[cadetsea]

Hello everyone

So i ordered March 8th
Reservation holder
SR+
RED/White interior
19" FSD
Built Date May 18 2019

I received a VIN have a DD for tomorrow. I do not have HW3. Many have suggested they do because of their build date that is incorrect. I would like to know if anyone has been specifically told or shown proof they have HW3.

If you ordered FSD, then you will get a free upgrade to HW3 in any case.

 

[mswlogo]

Via chat with multiple representatives and emailed the DA awaiting his response.

Maybe the "pipeline" to Canada is slightly different. But I don't know if I'd trust what any rep says either.

I sometimes wonder about these door tag stickers. Hard to believe it was built on May 18 and it's already in Toronto.
I wonder if delivery centers put the door tag stickers on and "finalize" the configuration more locally. Or if they sometimes "re-tag" them.

I don't think I'd reject the car on this or anything (as long as everything else looks ship shape).
I'd want HW3 with the car as well at this late of a date as well (one less headache to wait for). But there isn't much you can do.

Good luck and keep us posted on what it actually is.

 

[Kmartyn]

Will be disappointing if they are now again shipping HW2.5 instead of HW3, as I understand 16.3 firmware has been released, specifically optimized for HW3. Also those recent builds that did not order FSD will be stuck with the older version, impacting resale value.

 

[torontohm3wait]

 

[ammulder]

Be sure to check the firmware version that the car is on when you first pick it up (before any subsequent updates). Sometimes that can suggest whether you're truly on HW2.5 or HW3.

 

[leafian]

View attachment 414116

I want to see their reply on why you have HW2.5

 

[Mansley]

Will be disappointing if they are now again shipping HW2.5 instead of HW3, as I understand 16.3 firmware has been released, specifically optimized for HW3. Also those recent builds that did not order FSD will be stuck with the older version, impacting resale value.

So if you ordered FSD (which I did) then it's automatically free hardware upgrades for the life of the car?

 

[Paul8810]

From another thead

Yep, and we know that the API in the Model 3 falsely reports HW2.5 for HW3 cars. So if they agent is using the results from the API they are just reading that bad information to you.

 

[cadetsea]

Be sure to check the firmware version that the car is on when you first pick it up (before any subsequent updates). Sometimes that can suggest whether you're truly on HW2.5 or HW3.

I haven't found any reliable sources that say [X version is for HW2.5, Y version is for HW3]. Can you point me to any?

So if you ordered FSD (which I did) then it's automatically free hardware upgrades for the life of the car?

Not exactly. Elon has promised that you will be retrofitted with the 'FSD Computer', which is currently in version HW3. You'll get FSD capability, but not necessarily the latest and greatest hardware available - no guarantees that you'll get HW4 when it comes out, for example. But they're really betting that HW3 will be sufficient.

 

[torontohm3wait]

I want to see their reply on why you have HW2.5

It was quite entertaining he said several reasons and when i asked what might they be. He said i would not be able to answer that i am unsure.

 

[leafian]

It was quite entertaining he said several reasons and when i asked what might they be. He said i would not be able to answer that i am unsure.

Haha, I would have burst out laughing if it was on the phone with him

 

[willow_hiller]

I haven't found any reliable sources that say [X version is for HW2.5, Y version is for HW3]. Can you point me to any?

There are no official sources (and it's hard to confirm when the API doesn't return whether a car is HW3). Anecdotally, most people on this forum believe 2019.7.X and 2019.16.3.X are exclusive to HW3.

 

[cadetsea]

It was quite entertaining he said several reasons and when i asked what might they be. He said i would not be able to answer that i am unsure.

The hiring bar for online chat agents is quite low - I did it once as a summer job, if you have a pulse and can type over 30wpm, you're in.

I'd bet money that most Tesla chat agents couldn't find their bottoms with both hands.

 

[NickFie]

So if you ordered FSD (which I did) then it's automatically free hardware upgrades for the life of the car?

If your car’s hardware cannot support Full Self Drive when it is eventually released, you get a hardware upgrade to run it.

Any subsequent hardware upgrades depend on whether Tesla chooses to offer a retrofit option and your ability and willingness to pay.

 

[hcdavis3]

And how have you confirmed you don't have HW3?

Build date of July 2018

 

[leafian]

Just got back from the delivery centre.
Firmware version is 2019.7.107
Guess I won't know if it's HW3 until it updates to 2019.16.3.X ?