Hold off on the main battery replacement and see how everything works after the 12 V and pump replacement are done. Ask them to fully restart the car and see if any messages come up. If they do, can you ask them to send pictures and then post those along with a portion of your VIN (you don't have to post the full VIN)? Which service center are you communicating with? If a main battery replacement is still needed, ask for a low cost option or see if you can hold off for the time being if the car is still driveable.
These third-party companies can help also, but the cost will likely be close to $5k for main battery repair services:
www.recell-ev.com
www.057tech.com
www.grubermotors.com
www.electrifiedgarage.cogot back time and said they won’t replace anything for me unless I pay the
Hold off on the main battery replacement and see how everything works after the 12 V and pump replacement are done. Ask them to fully restart the car and see if any messages come up. If they do, can you ask them to send pictures and then post those along with a portion of your VIN (you don't have to post the full VIN)? Which service center are you communicating with? If a main battery replacement is still needed, ask for a low cost option or see if you can hold off for the time being if the car is still driveable.
These third-party companies can help also, but the cost will likely be close to $5k for main battery repair services:
www.recell-ev.com
www.057tech.com
www.grubermotors.com
www.electrifiedgarage.com
they finally got back to me and said they won’t replace anything like the 12v or coolant pump until I pay $14k for battery.