Long story short, I have a relatively high mileage Model 3 that is covered by a 3rd party warranty with Marshalls (administered by Car Care Plan).
My front upper control arm ball join on the near side has just started to squeak, and so I went to the warranty company to get them to agree the repair. They stated that as suspension items are classed as normal wear and tear that they wouldn't cover this item. I thought that they had already replaced these before I bought the car but it was actually the rear knuckles.
I spoke to a Tesla technician recently who advised, as per the EPC, that the FUCA's have been replaced with a new part (128831-00-A for RH side, 128836-00-A for LH side) which are now cast aluminium arms rather than the the over-wrapped steel arms from before. Although these have a better contraction, they need to be replaced both at the same time when changing from old to new version.
Has anyone had the replacement of the arms out of warranty comped? I see some people have posted they got the labour comped, which would be nice as I am willing to do the repair myself but would save some time and happy to pay part cost.
My front upper control arm ball join on the near side has just started to squeak, and so I went to the warranty company to get them to agree the repair. They stated that as suspension items are classed as normal wear and tear that they wouldn't cover this item. I thought that they had already replaced these before I bought the car but it was actually the rear knuckles.
I spoke to a Tesla technician recently who advised, as per the EPC, that the FUCA's have been replaced with a new part (128831-00-A for RH side, 128836-00-A for LH side) which are now cast aluminium arms rather than the the over-wrapped steel arms from before. Although these have a better contraction, they need to be replaced both at the same time when changing from old to new version.
Has anyone had the replacement of the arms out of warranty comped? I see some people have posted they got the labour comped, which would be nice as I am willing to do the repair myself but would save some time and happy to pay part cost.