speedyranger74
Member
For sure isn't the spoiler because the issue come before and if the weight is a problem have to don't open.@speedyranger74 it seems like a consistent issue that you will get support if the only cost to them is time (such as whatsapp diagnostic instructions) but if it comes to hardware replacement it just won't happen. The videos you posted show the trunk opening on the rare occasion so I would suspect it's not the weight of the rear spoiler otherwise one would think it would never open. Also seems sometimes when you are trying to activate, it does absolutely nothing and not even a click or anything as if there was no power going to it. That makes me think it might be the control box rather than a bit of extra weight on the trunk lid.
If at all possible and you can find a local Tesla owner with the same kit, see if they would be willing to lend you their control box to narrow down the issue of a control box defect. I'd also try disconnecting the foot sensor to test using trunk button alone and check all the cables to ensure none of them were rubbing and ruptured over time. Basically, check everything.
If you talk to them again, ask them if the weight of the stock spoiler makes a difference (of course they will say no since performance models have this). Then ask them why yours makes a difference (of course they will say it's heavier). Final question is what is the weight capacity your engineers designed the kit to handle and why isn't that information posted on the instructions? Assuming the weight of your spoiler is the issue then one would assume it damaged the power struts. If the power struts were damaged, the latch motor should still click when you activate an opening sequence.
The issue is sometimes don't open at first try.
To try another control box is a good idea .
I try to find someone.
Thanks