Hi all,
I just took the delivery today for Model X. Everything was smooth until I drove it home and found the issue of falcon wing door: it fails to close on slope (i.e., my home's drive way). It will sound alarms and says obstacle detected. I will have to press the close button twice additionally to force it to close. On flat roads or slight slope, the door works fine. This happens only on the right falcon wing door though. Tesla scheduled an appointment next Monday and said they will fix it. But I still have questions:
- Has anyone encountered before? What is the possible root cause?
- Is this a big issue? Will it needs to return to factory?
- Shall I ask for a new replacement? Tesla service center said it is possible but not recommended as it is minor and they will take care of it.
This is really frustrating for me, as for the first day of the car delivery, it is scheduled to be repaired within days. I heard that there were a few falcon wing door issues in 2016/2017, but not recently. I just do not want to spend a lot of time going to the service center frequently for an issue in such an expensive car...
Thanks. Any comments/suggestions would be appreciated!
Yanling
I just took the delivery today for Model X. Everything was smooth until I drove it home and found the issue of falcon wing door: it fails to close on slope (i.e., my home's drive way). It will sound alarms and says obstacle detected. I will have to press the close button twice additionally to force it to close. On flat roads or slight slope, the door works fine. This happens only on the right falcon wing door though. Tesla scheduled an appointment next Monday and said they will fix it. But I still have questions:
- Has anyone encountered before? What is the possible root cause?
- Is this a big issue? Will it needs to return to factory?
- Shall I ask for a new replacement? Tesla service center said it is possible but not recommended as it is minor and they will take care of it.
This is really frustrating for me, as for the first day of the car delivery, it is scheduled to be repaired within days. I heard that there were a few falcon wing door issues in 2016/2017, but not recently. I just do not want to spend a lot of time going to the service center frequently for an issue in such an expensive car...
Thanks. Any comments/suggestions would be appreciated!
Yanling