Did you purchase the Tesla Extended Warranty for extra 4-years/50K miles coverage?

[theheff]

What kind of visits? Something that would be covered under the extended warranty? I have a 2014 and haven't had any door handle issues... but I think that I'd probably be ahead even if all four handles died out of warranty!

My service visits (all under warranty) included the replacement of the main screen console (not sure what this one would have cost), driver's seat ($6k), 2 door handles ($1k each), rear window mechanism, one drive unit, one battery, one 12v battery. I probably won't have any issues under the ESA now since it's all been replaced :tongue:

 

[TaoJones]

My service visits (all under warranty) included the replacement of the main screen console (not sure what this one would have cost), driver's seat ($6k), 2 door handles ($1k each), rear window mechanism, one drive unit, one battery, one 12v battery. I probably won't have any issues under the ESA now since it's all been replaced :tongue:

Thanks for posting this. My driver's seat has started to exhibit flaky behavior immediately after the annual service visit. Not sure what that's all about yet. Otherwise, there's been a long list of things addressed at various SvCs. No door handles yet, but am on my second DU, multiple sets of rotors, second 12V, second charge port, and the windshield, which wasn't all that smooth going back to month 1, has started to more noticeably deteriorate at the 15-month mark.

Tires are wearing evenly at 38,000 miles so far.

Not a ton of confidence in the reliability of the car, or in the $200/issue caveat and other fine print of the ESA. Had planned to keep the car to 100,000 miles (in my case, 3-4 years at most), but in light of the ESA snafu and inconsistent/discretionary service risk, I'll probably sell at 50,000 miles and just be done with this.

As much as I'd like to stay in a Model S at least until the Model 3 seasons a bit, it doesn't look like a financially reasonable choice.

All that would have to happen is a sensible ESA fix and, preferably, an ESA for miles 100,001-150,000. But that would be too sensible. /sarcasm.

No ESA purchased. No plans to so do unless the verbiage is fixed.

 

[kevincwelch]

What specific "verbiage?"

 

[TechGuy]

Probably the long list of exclusions and service requirements. At least, that's the case for me. See my earlier post here: Did you purchase the Tesla Extended Warranty for extra 4-years/50K miles coverage? - Page 4

Of the items mentioned in his post, most wouldn't be covered by the extended warranty anyway:

12v battery and windshield are explicitly not covered by extended warranty. I assume the DU is covered by the motor/battery warranty

I suppose the rotors and charge port would be covered, although at a $200 deductible each and only if you take in the car for service every 12,000 miles at a cost of $400-$900 each.

 

[HankLloydRight]

It's $200 deductible per visit, not per issue/item.

 

[TechGuy]

Yup, that's correct - which could end up worse if you have to take the vehicle in multiple times for the same issue (as I have, and probably many others).

 

[andrewket]

Yup, that's correct - which could end up worse if you have to take the vehicle in multiple times for the same issue (as I have, and probably many others).

Most manufacturers offer a warranty on the repair. So if the same issue occurs within X time it's covered without the deductible or even if the ESA lapses.

 

[HankLloydRight]

Most manufacturers offer a warranty on the repair. So if the same issue occurs within X time it's covered without the deductible or even if the ESA lapses.

Right, they're not going to ding you $200 each return visit for a recurring, warrantied issue.

 

[TechGuy]

I didn't catch that in Tesla's ESA, but maybe you can point me to it. Even if it isn't there, that's not to say that the Service Center won't have some leeway to charge appropriately in those cases.

 

[internalaudit]

Is the ESA / Extended warranty even available in Canada? I am definitely considering the M3, only if the ESA is available where I live.

Thanks in advance.

 

[Peter_M]

Is the ESA / Extended warranty even available in Canada? I am definitely considering the M3, only if the ESA is available where I live.

Thanks in advance.

Yes it is: C$4100 for the Model S. Details here: https://www.teslamotors.com/sites/d...ments/na_tesla_warranty_plan_agreement_ca.pdf.

And welcome to the forum!

 

[internalaudit]

Thanks.

 

[internalaudit]

Thanks.

No edits are allowed. That should have been Thanks Peter. Looking forward to the 3 and perhaps the showcasing of the Y before the second year production of the 3 rolls out.

 

[darthvdr]

It depends if you see yourself owning the car past 50,000 miles. We bought it because this car is expensive to repair. 50,000 miles really is not much. I turned my neighbor to Tesla and he did not buy it. The screen recently went out and he was just a few hundred miles past 50k, and Tesla service would not cover it. I personally think it is quite wrong for a 130,000 car to not cover the screen, but it is what it is.

 

[Naonak]

Where are people getting the $200 figure from? It's $125 here in Kansas per visit on the extended warranty. (I've had to pay it twice now).

 

[tomas]

Maybe because $200 is what the contract says? Hush, don't get your KS guys in trouble!

 

[mudfud]

I just bought the warranty. 49K miles now. I figure there are a lot of electronics to potentially go bad - DC/DC, charger, main computer, screen - then there's air suspension, air conditioning, electric window motors, door handles, proximity sensors and mobile eye lane tracker... guess we'll have to have another poll in a couple years when a lot of cars hit 100K miles: how many people actually used the ESA? also, my service guy said the $200 is per visit, not item, so collect up the warranty items, if possible, for one visit.

 

[sourdoughnerd]

I am considering purchasing the ESA on a 70 D that is expected to be delivered in August. How has service experience been with the SCs in the SF Bay Area? I waivering on if purchasing is worth it.

 

[Earthdog]

Has anyone actually sent a request or suggestion to Tesla to waive the $200 deductible?

I have had my rotors replaced twice (warping), 2 door handles and never paid the deductible. I really hated to spend the 4k but four months later I am glad.

 

[BigTonyTones]

I must say this extended warranty seems very overpriced. $4,000 PLUS $200 per incident or visit. It was less than that on My benz s500 back in the day and it had no deductible. It actually paid off since the suspension went out and I had a few sensor issues. That car cost more than my Tesla.

Far too much! Id consider it for $2500 with no fees. What can possibly break that will cost $4200 to repair. Door handles are going for less than $200 on ebay and im sure prices will fall in 4 years.