Noticed today that my Tesla solar system was not producing anything. Checking the app it looks like the issue began on 11/21 (wish I could have been alerted that I was not producing power).
Either way I have a Solaredge SE7600H-US inverter. Did a power cycle of the inverter and after the 5 minute warm up I get an error "18xB7 HW Error". Additionally it shows only 10/29 panels. Tesla requested a photo of this along with the serial number.
Anyone have experience with this? How long did it take for Tesla to come out and repair/replace the inverter? If replaced did they use the same model or new? I'd hate to get the same model and have to worry about this again.
System was installed in September of 2019 if that makes a difference.
Either way I have a Solaredge SE7600H-US inverter. Did a power cycle of the inverter and after the 5 minute warm up I get an error "18xB7 HW Error". Additionally it shows only 10/29 panels. Tesla requested a photo of this along with the serial number.
Anyone have experience with this? How long did it take for Tesla to come out and repair/replace the inverter? If replaced did they use the same model or new? I'd hate to get the same model and have to worry about this again.
System was installed in September of 2019 if that makes a difference.