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Verified with service center. No more free car tow during warranty period as well. What's your version?
i did not talked with the services centre but the sales only. They told me the warranty for the air suspension MAY not be covered if the damages is due to the aftermarket wheel. It is more like a disclaimer.
I ask the sale guy when I tested the car and he did say that if I change the wheels they will not fix or change for free under the warranty which make sense. All car brand has this rule so what our BMW guys do is change it back to stock before going to the service centre.
Im sure some Tesla member will have the stock wheel in there house and can borrow it for the day to go the service centre .
That what our BMW club do for many parts that have been mod like brakes suspension.....
I talked to the services people. They quoted from the warranty manual that replacement with aftermarket components may void the warranty of the parts connected with the replaced components. For example, if you change the wheel, then the connecting parts such as air suspension, drive, shaft,... will be affected. Not the roof or the touch screen. This is the general rules, but they say they will also check the car if there is any problem and in case they find out that the damages is due to the aftermarket component, they won't fix it.
For me, this is ridiculous. wheel is the most common parts you will change for your car. I doubt if this policy will apply the same in US. I ordered the stock 19" wheel and plan to change the aftermarket ones. Finger crossed.
Their alignment camber setting etc for 19" or 21", air or coil suspension are all in different settings. Vehicle label on door side also marked clearly the tyre size you ordered...... I was thinking to order 19s and replace with forged 21s with same stock spec , but I don't think Tesla will help to change the alignment setting from 19 to 21" unless you upgrade to the stock 21" from them after. Unlike in US, I doubt those local alignment shops in HK have the correct alignment setting and experience for Tesla, and since premature tyres wear are commonly found in a Model S, I may just simply order the stock 21" and keep the boring looks. Sometimes just don't have time to swap the stock rims back before take the car to SC.
I talked to the services people. They quoted from the warranty manual that replacement with aftermarket components may void the warranty of the parts connected with the replaced components. For example, if you change the wheel, then the connecting parts such as air suspension, drive, shaft,... will be affected. Not the roof or the touch screen. This is the general rules, but they say they will also check the car if there is any problem and in case they find out that the damages is due to the aftermarket component, they won't fix it.
For me, this is ridiculous. wheel is the most common parts you will change for your car. I doubt if this policy will apply the same in US. I ordered the stock 19" wheel and plan to change the aftermarket ones. Finger crossed.
The shop I use for alignment has deal with 4 model S already, and they actually have the stock spec in the alignment machine (Hunter).
In the US it is illegal to void any warranty for swapping any components with aftermarket parts. They would need to prove without a doubt that any failure was directly due to the aftermarket part and only that affected part would be voided. When it comes to wheels if they are matching specs then there's just no way they could void any warranties. If they refuse to service you just sue them since what they'd be doing is clearly illegal.
did you change your stock wheel?
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Tesla is the only one car manufacturer sell directly in HK. I don't think they will have different policy in US and HK or other part of the world. I will write to Tesla US for clarification.
I dont remember ive read somewhere that wheel alignment is included in Tesla US, but I have checked with HK and confirmed that that will charge around $2xxx and not free.
What's wrong with the Tesla stock wheels? Is it worthwhile to go through all this trouble?