folks who applied at tower, and waiting for your loan to approved (issuing a check) do these things (assuming, you became member, applied auto loan, a loan application number is issued, and all the documentation is uploaded)
1. call Tower member services and find out your loan processor 4 digit extension
2. Call the that extension and leave a voice mail. (try this very early like around 9am to 9.15am (EST)
3. With high probability, your loan officer takes the call and ask about your loan (refer your application number)
4. if every document is uploaded (you can indicate with the loan officer), you loan will be approved in next one hr or so (you get document to esign)
One of my friend told me this, and even though my application is pre approved from Jan 24th, and it is sitting with loan officer where loan officer is completely overwhelmed with tons of application from all over US.. I left couple of messages on 4th or 5th but on feb 7th at 9.05am i was able to connect with my loan officer and by afternoon everything completed... All i said was, please look at my application and I uploaded all documents. Loan officer said, "ok. I am sending to final underwriter review".
good luck